Armond Donae Tolbert

• Train employees to engage with customers to understand their needs, concerns, and reasons for potential disengagement.
• Handle customer complaints and provide resolutions that align with company policies.

Deliver food to customers

• Engage with customers in-store to understand their needs and recommend Verizon wireless, internet, and entertainment solutions.
• Meet or exceed sales and performance targets

• Create a personalized solution to all mobile and home wireless needs for all current and prospective clients with AT&T.
• This would even include going to businesses that currently had wireline service and hosting fun events to gain interest and create engagement for new and old clients.