Armoni Peterson
Lexington,SC
Summary
Dynamic HR Services Contact Center Associate with a proven track record at Home Depot, excelling in customer service and problem-solving. Adept at managing inbound calls and resolving issues efficiently, while maintaining meticulous documentation. Recognized for enhancing customer satisfaction through effective communication and organizational skills in high-pressure environments.
Overview
4
4
years of professional experience
Work History
HR Services Contact Center Associate
Home Depot
Lexington, SC
02.2023 - Current
Waitress
Waffle House
07.2021 - 12.2022
- Provided exceptional customer service in fast-paced environment, ensuring guest satisfaction and repeat business.
- Accurately processed orders and payments using point-of-sale systems, maintaining efficiency during peak hours.
- Collaborated with kitchen staff to ensure timely food preparation and delivery, enhancing overall dining experience.
- Managed multi-tasking effectively while serving multiple tables, demonstrating strong organizational skills.
Education
High School Diploma -
White Knoll High School
Lexington, SCSkills
- Customer service
- Chat support
- Problem-solving skills
- Call center customer service
- Resolving issues
- Inbound phone calls
- Data entry
- Documentation and reporting
- Inbound phone call management
- Account updating
Timeline
HR Services Contact Center Associate
Home Depot
02.2023 - Current
Waitress
Waffle House
07.2021 - 12.2022
High School Diploma -
White Knoll High School