Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Arnaldo H. Ruiz

Fair Lawn,NJ

Summary

Dynamic consultant with a proven track record at Hugo Bay Designs, leveraging Lean Manufacturing and Six Sigma principles to achieve significant cost reductions and process enhancements. Bilingual communicator skilled in statistical analysis, I consistently deliver innovative solutions that drive efficiency and maximize savings, exemplified by a 60% reduction in supplier costs.

Overview

23
23
years of professional experience

Work History

Operations Manager

Sign Up
Elmwood Park, NJ
04.2023 - 12.2024
  • Executed daily opening, closing, and shift change functions to uphold operational standards.
  • Oversaw financial management, budgeting, accounting, and payroll activities.
  • Guided employees in adapting to evolving customer needs and expectations.
  • Managed scheduling, training, and inventory control processes.
  • Regularly appraised inventory levels, placing orders to maintain adequate stock.
  • Developed comprehensive reports on departmental performance within operations.
  • Established client connections and devised strategies to meet sales and service objectives.

Fiction Writer

Hipocampo Publishers
Lima, Peru
04.2021 - 03.2023
  • Attended book launches and publicity events and conducted public readings to promote publications.
  • Collaborated closely with individuals to ghostwrite articles on various topics.
  • Applied strong writing, editing and proofreading abilities to each assignment to produce best possible content.
  • Utilized various writing styles to cater to different audiences and platforms.
  • Analyzed content performance metrics to identify areas for improvement.
  • Ensured accuracy, clarity, and consistency throughout all written material.
  • Increased profile and shared knowledge by teaching workshops and writing courses to students of different skill levels.

Consultant

Hugo Bay Designs
Elmwood Park, NJ
03.2020 - 04.2021
  • Applied Lean Manufacturing and Six Sigma-DMAIC principles to enhance business processes.
  • Redesigned prep department to meet modern mailing requirements, doubling equipment capacity and halving binding costs.
  • Restructured supplier relationships to optimize stock purchases, achieving average savings of 60%.
  • Initiated a new estimating program for large print orders, saving $500 to $1,000 weekly.

Consultant

Chicken Bullet Restaurant
Wallington, New Jersey
01.2018 - 01.2019
  • Applied Lean Manufacturing and Six Sigma DMAIC to enhance processes and reduce costs.

Billing Specialist/Reimbursement Analyst

Hospital Business Services Inc.
Dover, New Jersey
01.2016 - 01.2017
  • Processed and followed up on claims from Medicare, Medicaid, and Charity Care.
  • Resolved rejected claims in Fiss (Cahaba) through diligent follow-up.
  • Performed adjustments and reviewed payments per scheduled contract fees.
  • Utilized E Premis, Relay, Invision, Bepa, Series, MedAssets, Epic, Navinet, and Passport effectively.

Senior Collector

Accurate Collections Services
Morristown, New Jersey
01.2012 - 01.2016
  • Collected commercial insurance, self-pay accounts, no-fault claims, and workers' compensation.
  • Interacted with insurance companies to resolve coverage issues efficiently.

Senior Collector

ACA recovery
Rochelle Park, New Jersey
04.2011 - 09.2011
  • Executed administrative tasks for assigned accounts, recording address changes and purging outdated records.
  • Negotiated payment arrangements with customers to secure timely payments.
  • Processed customer payments and accurately applied them to account balances.
  • Informed debtors about non-payment consequences and potential resolutions available.
  • Utilized skip tracing techniques to locate missing debtors or assets when necessary.

Senior Collector

Law Offices of Cawley & Bergmann
Fort Lee, New Jersey
01.2009 - 04.2011
  • Implemented collection strategies, maximizing recovery rates for outstanding accounts.
  • Analyzed debtor financial situations to propose feasible repayment solutions.
  • Resolved disputes and negotiated settlements, ensuring satisfaction for all parties involved.
  • Executed administrative functions for assigned accounts, updating addresses and purging records.

Accounts Receivables Rep.

Nuevo Mundo Sales & Financing
Clifton, New Jersey
01.2008 - 01.2009
  • Maintained delinquent accounts receivable within three-month limits through proactive collections.
  • Negotiated payment plans to effectively manage account balances.
  • Executed skip tracing to locate and contact delinquent clients.
  • Reviewed credit limits and evaluations to assess financial risk.

Customer Service Rep & Collector

Asta Funding
Englewood Cliffs, New Jersey
01.2003 - 01.2008
  • Evaluated disputes by reviewing documentation to confirm validity.
  • Applied payments and notified Credit Bureaux Agencies of updates.
  • Managed approximately 120 inbound calls daily, ensuring effective communication.
  • Collected delinquent accounts while establishing payment arrangements.
  • Interacted with diverse customers in English and Spanish to enhance service.
  • Developed detailed job processes compliant with FDCPA and company policies.
  • Updated account information promptly to maintain accuracy.
  • Generated over $800,000 in annual collections through proactive efforts.

Production Supervisor

President Container Group
Moonachie, New Jersey
05.2002 - 01.2003
  • Supervised and led teams across eight production lines to ensure operational efficiency.
  • Monitored and upheld quality production levels to meet strict standards.
  • Achieved timely fulfillment of all orders, minimizing errors and waste.
  • Maintained high quality standards while fostering team accountability.

Quality Control Supervisor

Accupac
Mahwah, New Jersey
01.2002 - 04.2002
  • Evaluated test methods for accuracy, consistency, and relevance.
  • Developed innovative methods and enhanced existing ones to minimize variation in testing.
  • Supervised and reviewed inspection devices to ensure measurement accuracy.
  • Assisted QC Manager with quality assurance initiatives and compliance investigations.

Production Supervisor

Arthur Schumann Inc.
Fairfield, New Jersey
09.2001 - 12.2001
  • Oversaw operations across multiple production lines to enhance efficiency and safety levels.
  • Achieved monthly production goals while maintaining high safety standards.
  • Streamlined production processes, resulting in reduced costs and increased output.
  • Executed small projects aimed at fostering a healthy work environment.

Education

Post Graduate Studies - Economics

Universidad de Lima
Lima, Perú
01.1990

Bachelor - Industrial Engineering

Universidad Nacional Federico Villareal
Lima, Peru
01.1978

Six Sigma Green Belt -

NJIT
New Jersey

Six Sigma Black Belt -

NJIT
New Jersey

Skills

  • Professional writing and editing
  • Bilingual communication
  • Finance and economics
  • Statistical analysis
  • Creative writing
  • Public speaking

Timeline

Operations Manager

Sign Up
04.2023 - 12.2024

Fiction Writer

Hipocampo Publishers
04.2021 - 03.2023

Consultant

Hugo Bay Designs
03.2020 - 04.2021

Consultant

Chicken Bullet Restaurant
01.2018 - 01.2019

Billing Specialist/Reimbursement Analyst

Hospital Business Services Inc.
01.2016 - 01.2017

Senior Collector

Accurate Collections Services
01.2012 - 01.2016

Senior Collector

ACA recovery
04.2011 - 09.2011

Senior Collector

Law Offices of Cawley & Bergmann
01.2009 - 04.2011

Accounts Receivables Rep.

Nuevo Mundo Sales & Financing
01.2008 - 01.2009

Customer Service Rep & Collector

Asta Funding
01.2003 - 01.2008

Production Supervisor

President Container Group
05.2002 - 01.2003

Quality Control Supervisor

Accupac
01.2002 - 04.2002

Production Supervisor

Arthur Schumann Inc.
09.2001 - 12.2001

Post Graduate Studies - Economics

Universidad de Lima

Bachelor - Industrial Engineering

Universidad Nacional Federico Villareal

Six Sigma Green Belt -

NJIT

Six Sigma Black Belt -

NJIT