Arnasha Bryant
CARROLLTON
Summary
Dedicated professional with proven strengths in customer service, team leadership, and operational efficiency. Skilled in enhancing team dynamics and improving customer satisfaction.
Overview
1
1
year of professional experience
Work History
Manager's Assistant
DFW Airport
2400 Aviation Dr
03.2026 - 07.2026
- Coordinated daily operations to support management and enhance team efficiency.
- Assisted in scheduling meetings and maintaining manager's calendar for streamlined communication.
- Developed and maintained documentation processes for tracking project progress and updates.
- Collaborated with various departments to facilitate smooth workflow and information exchange.
- Engaged in training sessions to improve knowledge of airport operations and customer service standards.
- Improved customer satisfaction ratings, addressing client concerns promptly and professionally.
- Contributed to a positive work environment by fostering strong relationships with colleagues and promoting open communication among team members.
- Played a key role in the successful implementation of new company policies, providing training and guidance to staff members as needed.
Manager
Pet Supplies Plus
4100 Legacy Dr
01.2025 - 02.2026
- Oversaw daily operations, ensuring compliance with company policies and procedures.
- Trained and mentored team members on customer service best practices.
- Managed inventory levels, optimizing stock replenishment to meet customer demand.
- Implemented process improvements that enhanced operational efficiency and reduced errors.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- partnered With local Dallas vets to ensure proper medical care and nutrition protocols.
Education
Certified Pharmacy Technician - Pharmacy
The College of Health Care Professions
TX04.2027
High School Diploma -
Bossier High
Bossier City, LA05.2022
Skills
- Customer service
- Money handling
- Staff training and development
- Retail operations
- Customer rapport
- Team motivation
- Succession planning
- Consulting
- Sales reporting
- Inventory management
- Workload management
- Product branding
- Policy enforcement
- Time management
- Team leadership
- Verbal and written communication
Timeline
Manager's Assistant
DFW Airport
03.2026 - 07.2026
Manager
Pet Supplies Plus
01.2025 - 02.2026
Certified Pharmacy Technician - Pharmacy
The College of Health Care Professions
High School Diploma -
Bossier High