Arnedra H. Alexander
Goldsboro,United States
Summary
Accomplished Sales Manager offering 15 years of experience developing and maximizing mobility sales. Diligent in building and retaining accounts by providing support and attentive service. Expertise in marketing strategies, product promotion and merchandising to achieve market penetration. Successful record of expanding network connections through persuasive brand imaging.
Overview
5
5
years of professional experience
Work History
Retail Sales Manager
AT&T Mobility
12.2023 - Current
- Analyzed sales data and trends to identify areas for improvement in both individual and team performance, leading to increased revenue.
- Trained new sales associates on company policies, selling techniques, and customer service best practices to maximize their potential.
- Addressed customer complaints professionally and efficiently, resulting in satisfied customers who continued to patronize the store.
- Managed inventory effectively to minimize stock shortages and ensure optimal levels of merchandise for maximum sales.
- Evaluated employee performance regularly, conducting annual reviews and providing constructive feedback to encourage growth and improvement.
- Provided ongoing coaching and feedback to sales associates, fostering an environment conducive to learning and professional growth.
Assistant Store Manager
AT&T Mobility
11.2019 - 12.2023
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Provided support to store manager in budgeting processes, helping maintain financial stability for the business.
Education
MBA - Business Administration And Human Resources
North Carolina A & T State University
Greensboro, NC12.2024
Skills
- Customer Service
- Retail Operations
- Sales expertise
- Driven Work Ethic
- Decision-Making
- Critical Thinking
Timeline
Retail Sales Manager
AT&T Mobility
12.2023 - Current
Assistant Store Manager
AT&T Mobility
11.2019 - 12.2023
MBA - Business Administration And Human Resources
North Carolina A & T State University
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