Arnold Bautista Cruz
Raleigh,NC
Overview
5
5
years of professional experience
Work History
Supervisor
LKQ
Durham, NC
05.2023 - Current
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Generated reports detailing findings and recommendations.
- Increased customer retention rates by implementing customer feedback into actionable improvements.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Residential Maintenance
Clean Space
Durham, NC
10.2021 - 03.2023
- Assisted residents with transitioning into new living environment and maintained strong relationships with residents
- Evaluated student progress to identify areas of improvement and provide feedback.
Store Associate
Burlington
Durham, NC
01.2021 - 08.2021
- Provided feedback to management on customer needs and product popularity, informing purchasing decisions.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Provided exceptional customer service by actively engaging with shoppers and offering assistance as needed.
Assistant Plumber
Carlos Leon
03.2020 - 08.2020
- Fabricated, repaired and maintained diverse piping systems according to project specifications
- Performed basic and semi-skilled work under supervision and instruction from lead plumber
- Followed safety practices with tools and general behaviors to prevent accidents and safeguard equipment
- Listened to instructions from journeyman plumber, gaining valuable onsite job training.
Education
Diploma -
Riverside High School
Durham, NC05.2020
Skills
- Bilingual
- Communication
- Customer service
- Staff management
Languages
English
Spanish
Timeline
Supervisor
LKQ
05.2023 - Current
Residential Maintenance
Clean Space
10.2021 - 03.2023
Store Associate
Burlington
01.2021 - 08.2021
Assistant Plumber
Carlos Leon
03.2020 - 08.2020
Diploma -
Riverside High School