Arnold Johnson
Dover,DE
Summary
Proven Service Associate at Xeroxct, adept in leveraging computer skills and exceptional customer service to enhance client satisfaction and streamline order fulfillment. Excelled in handling customer complaints and repairs scheduling, achieving a significant improvement in service efficiency. Demonstrates unparalleled attention to detail and a commitment to delivering technical support excellence.
Overview
12
12
years of professional experience
Work History
Service Associate
Xeroxct
03.1996 - 06.2008
- Responded to customer calls and emails to answer questions about products and services.
Education
AOS Computer Science - Desktop Publishing
Monroe College
New Rochelle, NY06.1996
Skills
- Computer Skills
- Handling returns
- Order Fulfillment
- Customer Service
- Attention to Detail
- Data Entry
- Repairs Scheduling
- Data Processing
- Technical Support
- Handling Customer Complaints
Timeline
Service Associate
Xeroxct
03.1996 - 06.2008
AOS Computer Science - Desktop Publishing
Monroe College