Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Arnold Montez

Burleson,TX

Summary

Enthusiastic Business Developer /Trainer eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of promoting workforces programs and workforce services and trained in building business relationships. Motivated to learn, grow and excel in any Non Profit organization.

Overview

13
13
years of professional experience

Work History

Business Liaison

Workforce Solutions For Tarrant County
02.2022 - Current
  • Maintained database systems to track and analyze possible partnerships in any industry. Concentration in Construction and Business industries.
  • Managed approximately 30 incoming calls, and emails per day from customers.'
  • Established strong relationships with clients, resulting in increased customer satisfaction and repeat business.
  • Boosted collaboration among teams with the development of new project management strategies.
  • Conducted thorough market research to identify potential opportunities for company expansion and diversification.

Goodwill Works Trainer/Career Transition Specialist Supervisor

Goodwill Industries Of Fort Worth, Inc.
Fort Worth, TX
06.2020 - 02.2022
  • Worked with client and identified, developed and provided instructions on one to one or in small group setting in areas of Employment readiness, time management, computer skills , Job seeking and Resume building.
  • Continued in developing training program to work with identifying client needs and current best practices.
  • Recognized and tapped talented staff to fill key positions and maximize productivity.
  • Connected with business, Store Manager, Warehouse Supervisors to build relationships and increase opportunities for client employment
  • Recruited and trained 5-15 employees in several warehouse positions in Goodwill's retail industry.

Business Partner and Developer

Goodwill Industries Inc
Fort Worth, TX
03.2020 - 03.2020
  • In training when COVID-19 hit and was laid off.

Family Services Counselor

Laurel Land Funeral Home
Crowley, TX
10.2019 - 12.2019
  • Interacts directly with client families during their time of need and responsible for creating/ maintaining high level of family satisfaction.
  • Performs variety of tasks during funerals and visitations to assist funeral directors.
  • Managed over 40-50 calls per day to sell Pre-planning funeral arrangements.

In Home Sales Consultant/Installation Technician

Zabitat LLC
Zeeland, MI
03.2015 - 05.2019
  • Conducted on-site product demonstrations with Homeowners to highlight features, benefits, and closed sale 30% on 1st visit.
  • Increase Average Order sale by 11% thru up-selling additional products and services.
  • Educated and built relationships with manager and staff at 54 Home Center to increase sales.

Business Development Manager

Armstrong McCall Professional Beauty Supply
Fort Worth, TX
11.2011 - 03.2015
  • Worked with existing customers to increase purchases of products and services.
  • Applied strategic negotiation and sales closing skills to bring in 12-15 new accounts each year.
  • Developed new business by networking with prospects and valuable customers at Hair Salons and Vendor events.

Education

Bachelor of Science - Business Administration/Business Management

University of Denver
Denver, CO

Life Insurance Certification -

American Memorial Life Insurance
Grand Prairie, TX

Teacher Certification - Education

Texas Teacher Alternative Certification
Bedford, TX

Skills

  • Business Development
  • Personable and outgoing
  • Detail and Organizational Skills
  • Bilingual in English and Spanish
  • Leadership
  • Persuasive communication
  • Time management
  • Customer Engagement

Accomplishments

  • Promoted to Transition Specialist within 10 month with the company.
  • Promoted to Assistant Front Office Manager after only 18 months of employment
  • Received "Employee of the Month" after 22 months of employment
  • Supervised team of 10-30 staff members

Timeline

Business Liaison

Workforce Solutions For Tarrant County
02.2022 - Current

Goodwill Works Trainer/Career Transition Specialist Supervisor

Goodwill Industries Of Fort Worth, Inc.
06.2020 - 02.2022

Business Partner and Developer

Goodwill Industries Inc
03.2020 - 03.2020

Family Services Counselor

Laurel Land Funeral Home
10.2019 - 12.2019

In Home Sales Consultant/Installation Technician

Zabitat LLC
03.2015 - 05.2019

Business Development Manager

Armstrong McCall Professional Beauty Supply
11.2011 - 03.2015

Bachelor of Science - Business Administration/Business Management

University of Denver

Life Insurance Certification -

American Memorial Life Insurance

Teacher Certification - Education

Texas Teacher Alternative Certification

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Arnold Montez