Arnold Mora
Sales Associate
Goleta,CA
Summary
Dynamic and results-oriented professional with a proven track record at the University of Santa Barbara, California. Excelled in delivering high-quality customer service and managing high-traffic environments, showcasing strong multitasking and team leadership skills. Bilingual communication, adapt at connecting with diverse audiences and driving positive outcomes.
Overview
3
3
years of professional experience
Work History
Sales Associate
University of Santa Barbara, California
Goleta, CA
01.2023 - Current
- Delivered high-quality customer service, addressing inquiries to ensure positive guest experiences.
- Managed and restocked supplies, maintained cleanliness, and efficiently handled cash and electronic payments.
Food Service Worker
University of Santa Barbara, California
Goleta, CA
02.2022 - 01.2023
- Collaborated with team members to serve hundreds of students during high-traffic periods.
- Ensured food quality and compliance with health standards while simultaneously managing stocking and janitorial tasks.
Education
Bachelor of Arts - Communication Studies
University of California
true06-2025
Skills
- Gained insights into crafting impactful messages and storytelling from Theories of Communication and Nonverbal Communication
- Created strategies to connect with diverse audiences, informed by Intergroup Communication and Political Communication
- Proficient in data analysis and audience trend evaluation through Communication Research Methods
- Developed critical thinking about media’s impact on society from News, Politics, & Democracy
- Managed and trained team members at Tenaya Market & Eatery, ensuring smooth operations and collaboration
- Worked with diverse teams to achieve efficient service in high-traffic environments at Portola Dining Commons
- Proficient in technical writing, documentation, and user-focused communication through Technical Writing coursework
- Excelled in time management and multitasking during fast-paced food service roles
- Bilingual (English and Spanish) with strong intercultural communication skills, reinforced by coursework in Intergroup Communication
Additional Skills
- Bilingual: Fluent in English and Spanish.
- Technical Proficiency: Google Suite, Microsoft Office, and basic content management systems.
- Adaptability: Quick learner in dynamic environments.
- Customer Service: Expertise in engaging diverse audiences and resolving issues efficiently.
Timeline
Sales Associate
University of Santa Barbara, California
01.2023 - Current
Food Service Worker
University of Santa Barbara, California
02.2022 - 01.2023
Bachelor of Arts - Communication Studies
University of California