ARNOLD OLEA
West Sacramento,CA
Summary
Highly motivated, mechanically inclined, and detail oriented professional seeking to leverage strong manual dexterity and template reading skills with a proven track record of operating complex machinery.
Overview
41
41
years of professional experience
Work History
Retail Sales Specialist
O’Reilly Auto Parts
03.2024 - 06.2026
- Processed sales transactions accurately using point-of-sale systems.
- Assisted customers with product selection and provided expert advice on automotive parts.
- Resolved customer inquiries and complaints efficiently, enhancing overall satisfaction.
- Provided exceptional customer service by attentively listening to needs and offering tailored solutions.
- Consistently met or exceeded individual sales goals while contributing to overall store success.
- Utilized strong communication skills to build rapport with customers, fostering long-term connections for sustained business growth.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Managed time effectively across multiple responsibilities including stocking shelves balancing registers at the end of each shift.
- Issued receipts and processed refunds, credits, or exchanges.
- Managed promotional in-store signage and displays and re-stocked merchandise from returns or dressing rooms.
Quality Control Inspector
Penumbra, Inc
06.2021 - 03.2024
- Conducted thorough inspections of products to ensure compliance with quality standards.
- Trained junior inspectors on inspection techniques and quality assurance processes.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Performed visual inspections and non-destructive tests where appropriate.
- Improved product quality by conducting thorough inspections and identifying defects in a timely manner.
- Evaluated components and final products against quality standards and manufacturing specifications.
- Completed precise measurements using special tools.
- Participated in team meetings to discuss progress and results, providing ideas and suggestions for improvement.
- Identified and documented quality discrepancies for management to develop resolutions.
City Letter Carrier
United States Post Office
07.2007 - 06.2021
- Delivered mail and packages efficiently to designated routes, ensuring timely service.
- Operated postal vehicles safely while adhering to traffic regulations and safety protocols.
- Displayed a strong work ethic and punctuality, consistently arriving on time for scheduled shifts and completing deliveries in an efficient manner.
- Provided exceptional customer service, addressing inquiries regarding mail and package deliveries.
- Navigated through various weather conditions safely while ensuring the prompt delivery of mail items.
- Picked up outgoing mail from letter boxes and in person from customers.
- Planned and cased mail in sequence of delivery for designated route.
- Enhanced the public''s trust in the postal service by conducting all assigned tasks with professionalism and integrity while representing the organization.
- Adhered to all postal regulations and guidelines when handling sensitive materials such as restricted mail items or hazardous substances.
- Ensured timely delivery of packages and parcels by adhering to established routes and schedules.
- Engaged customers with pleasant demeanor and offered to help with mail-related issues.
- Used portable devices to maintain system records by scanning items delivered to homes and businesses.
- Identified undeliverable mail items, completing necessary documentation for return to sender or forwarding accordingly.
Engineman First Class
United States Navy, USN
10.1985 - 08.2006
Education
Electrical
Intercoast Colleges
Sacramento, CA06.2019
Associate of Science - Occupational Studies, Automotive Technology
Universal Technical Institute
Sacramento, CA04.2018
Skills
- Punctuality
- Problem-solving
- Effective communication
- Strong mechanical aptitude
- Team building
- Workplace safety
- Quality inspections
- Hand tools proficiency
- Equipment operation
- Attention to detail
Basic math
Ability to ready measuring tools
Multitasking efficiency
Problem-solving
Effective communication
Time management capabilities
Training and mentoring
Attention to detail
Team building
Computer literacy
Product knowledge expertise
Teamwork
Customer service
Time management
Punctuality
Verbal and written communication
Professional appearance
Timeline
Retail Sales Specialist
O’Reilly Auto Parts
03.2024 - 06.2026
Quality Control Inspector
Penumbra, Inc
06.2021 - 03.2024
City Letter Carrier
United States Post Office
07.2007 - 06.2021
Engineman First Class
United States Navy, USN
10.1985 - 08.2006
Electrical
Intercoast Colleges
Associate of Science - Occupational Studies, Automotive Technology
Universal Technical Institute