Arnold A. Duvernay
Naples,FL
Summary
Objectives, to obtain a position within your company that will allow use of skills and opportunity for growth and advancement. Multitasking Clinic Supervisor with a background ensuring courteous service to patients. Detail-oriented professional with exemplary skills in delegating tasks, issue resolution and leading by example. Offering proactive planning and organizational talents. Talented at maintaining and developing effective relationships with staff, patients and senior management. Excellent supervisory skills and performance working under pressure.
Overview
18
18
years of professional experience
Work History
Clinical Operations Manager
Advance Medical of Naples
04.2010 - 07.2022
- Oversee a family practice/urgent care and occupational medicine facility
- Identified opportunities to improve clinical practices, devised strategies and implemented plans to increase patient care standards and enhance operational procedures.
- Promoted high morale and staff retention through dynamic communication, prompt problem resolution, proactive supervisory practices and facilitation of positive work environment.
- Communicated effectively with staff members, physicians, and patients, employing active listening and interpersonal skills.
- Implemented onboarding for new employees, which enabled each to effectively learn tasks and job duties.
- Developed and adjusted work schedules for clinical, lab, x-ray and drug screen staff.
LPN/Med Nurse
PHS, Corizon
08.2005 - 04.2010
- Inmate intakes upon arrest at the Collier County jail, prepare and pass medications, handled sick call, triage patients, ran pharmacy, counted sharps, wound care, ordered all medical supplies, charting, and reviewing physician orders for prior 24-hour period
- Start, stop, or continue new physician orders, manage all patient crises
- Resource nurse: oversaw all protocols for inmate assessments and worked directly with physicians' to keep charts current
- Maintained all biohazard material
- Department of Health liaison; performed blood draws and oversaw testing and inmate STD testing via DOH.
LPN
Pediatric Services of America Fort
08.2004 - 08.2005
- Pediatric clients from birth to 18 years old
- Receive report from outgoing shift, vitals, wound care, IV infusions, glucose monitoring, daily lab draws, medication management, charting
- Start, stop, or continue new physician orders, manage all patient crises.
Education
Associate of Science - Registered Nurse
Jersey College
Teterboro, NJ04.2024
Licensed Practical Nursing -
LPN Daytona Beach State College
2004
Diploma -
Osceola High School
Kissimmee, FL06.1992
Skills
- Excellent managerial, customer service and telephone skills
- With staff of thirty-five, maintaining employee schedules and annual performance reviews
- Oversee family practice/urgent care and occupational medicine facility
- Duties consisted of patient triage and assessment, medication management including administration, patient education, family education, and documentation
- Receiving, transcribing, and executing physician orders
- Proficient in Microsoft Windows, Word, and Excel
- Nursing Protocols
- Clinical Quality Improvement
- Staff Guidance
- Casting and Splinting
- Direct Patient Care
- Quality Control
- Employee Issue Resolution
- Inventory Management
- Organizing Staff Schedules
Timeline
Clinical Operations Manager
Advance Medical of Naples
04.2010 - 07.2022
LPN/Med Nurse
PHS, Corizon
08.2005 - 04.2010
LPN
Pediatric Services of America Fort
08.2004 - 08.2005
Associate of Science - Registered Nurse
Jersey College
Licensed Practical Nursing -
LPN Daytona Beach State College
Diploma -
Osceola High School
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