ARNULFO FLORES
Brownsville,United States
Summary
Reliable, detail-oriented Cleaning Technician with 6+ years of commercial cleaning, grounds maintenance, and general labor experience. Skilled in surface disinfection, PPE and SDS-based chemical handling, floor-care equipment operation, and maintaining cleaning inventories with traceable records. Experienced in inspecting and auditing work areas against checklists and regulatory standards and in implementing manufacturing cleanliness protocols for spacecraft assembly environments.
Overview
10
10
years of professional experience
Work History
Janitorial
ABM
Brownsville, Texas
01.2026 - Current
- Perform daily janitorial duties including sweeping, mopping, vacuuming, restroom sanitation, trash removal, and surface disinfection across commercial facilities with strict attention to detail and consistent use of cleaning checklists
- Operate floor-care equipment (buffers, scrubbers) and maintain cleaning supplies and inventory; record inventory changes and cleaning logs to ensure traceability and minimize downtime
- Adhere to safety procedures and OSHA guidelines; use PPE and follow chemical Safety Data Sheets (SDS) when handling cleaning products
- Provide bilingual (English/Spanish) customer service and clear documentation of cleaning procedures and outcomes
Data Entry
Maximus Brownsville
Brownsville
01.2025 - 09.2025
- Consistently met productivity and accuracy targets in a high-volume data-entry environment while maintaining strict attention to detail
- Performed regular audits of data entries to identify and correct errors, improving data integrity and reducing rework; maintained clear records of corrections to ensure traceability
- Maintained confidentiality and security of sensitive information by following established protocols
Customer Service Representative
Teleperformance
Brownsville
05.2024 - 10.2024
- Increased efficiency by suggesting and implementing process improvements that reduced average handling time for customer inquiries
- Resolved complex customer complaints by investigating root causes and implementing appropriate solutions with careful documentation
- Handled billing inquiries including payment processing, refunds, adjustments, and account updates accurately and efficiently, ensuring attention to detail in financial transactions
General Laborer
Flores Tractors Mowing Services
Brownsville, TX
01.2016 - 07.2022
- Operated power tools such as drills, weedwackers, and lawnmowers with attention to safe procedures
- Inspected and maintained vacant lots and assigned land for the City of Brownsville, ensuring sites met cleanliness and safety expectations and removing debris to minimize FOD risk
- Worked alongside tractors and dump trucks, following safety guidance to minimize risk
Education
Bachelor's degree -
University of Arkansas at Little Rock
Little Rock08-2022
Skills
- Traceability & documentation, Inspection & audits, Cleaning SOPs & checklists, Surface disinfection, Floor-care equipment (buffers, scrubbers), PPE & SDS chemical handling, Regulatory compliance (OSHA, contamination control), Inventory management, FOD prevention, Computer operation, Typing, Bilingual (English/Spanish)
LANGUAGES
English, Spanish
Timeline
Janitorial
ABM
01.2026 - Current
Data Entry
Maximus Brownsville
01.2025 - 09.2025
Customer Service Representative
Teleperformance
05.2024 - 10.2024
General Laborer
Flores Tractors Mowing Services
01.2016 - 07.2022
Bachelor's degree -
University of Arkansas at Little Rock