Hi, I’m
Aron J. Garcia
Elk Grove,Ca
Summary
Help preserve a positive image of the Placer County Sheriff’s Office through community policing. Respond to calls for service professionally and timely. Uphold the laws of the land and the constitution.
Energetic and analytical, equipped with expertise in troubleshooting and maintaining complex systems. Possesses solid foundation in electrical engineering principles and advanced diagnostic tools. Capable of driving operational success through innovative problem-solving and technical acumen.
Overview
12
years of professional experience
Work History
Advancing Eyecare
Lead Field Service Engineer
10.2019 - Current
Job overview
- Performed onsite installation, modification and maintenance of systems and equipment.
- Examined faulty equipment, interpreted reports and analyzed customer complaints to diagnose equipment malfunction.
- Disassembled and reassembled complex machinery to repair or replace worn or malfunctioning components.
- Enhanced customer satisfaction with prompt and efficient troubleshooting of complex technical issues.
- Provided expert technical assistance during installation projects, ensuring proper setup and alignment of complex machinery components.
- Diagnosed and repaired problems with electrical and mechanical systems.
- Tested systems, noting issues and completing preventive maintenance.
- Led efforts in maintaining accurate documentation pertaining to equipment history records, warranty claims, and service reports.
- Established strong relationships with customers through clear communication and consistent follow-up on outstanding issues.
- Maintained tools and equipment, parts inventory, and library of machine manuals.
- Demonstrated to customers proper methods for operating equipment after it had been installed.
- Liaised with internal departments to optimize productivity and efficiency.
- Managed administrative tasks such as maintaining customer service logs and internal service records.
Evan Morris & Associates
Ophthalmic Technician
10.2014 - 10.2019
Job overview
- Repair, refurbish, and sell equipment used in the field of Optometry
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Diagnosed and repaired problems with electrical and mechanical systems.
- Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
- Tested systems, noting issues and completing preventive maintenance.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Inspected equipment to diagnose operational issues.
FoodMaxx
Cashier/Dairy Clerk
08.2012 - 06.2013
Job overview
- Assist at the cash registers and stock the dairy department
Education
Willows High SchoolWillows, CA
High School Diploma
Sacramento County Sheriff’s DepartmentCarmichael, CA
P.O.S.T certificate
Sierra CollegeRocklin, CA
University Overview
Two semesters
Skills
- Remote support
- Warranty management
- Network configuration
- Hardware installation
- Scheduling coordination
- Technical training
- Performance optimization
- Customer service
Leadership Experience
Captain of numerous sports programs, conduct work trainings, and lead by listening.
Communication Skills
Communicate to co-workers to accomplish major deals with clients throughout the state of California.
Timeline
Lead Field Service Engineer
Advancing Eyecare
10.2019 - Current
Ophthalmic Technician
Evan Morris & Associates
10.2014 - 10.2019
Cashier/Dairy Clerk
FoodMaxx
08.2012 - 06.2013
Sacramento County Sheriff’s Department
P.O.S.T certificate
Sierra College
Willows High School
High School Diploma
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