Matthew Carbone
Middletown,CT
Summary
Reliable and efficient professional with strong communication and customer service skills. Knowledgeable about wide range of electrical systems and electrical components. Takes pride in completing projects on-time and within budget while complying with safety standards and applicable regulations.
Overview
7
7
years of professional experience
Work History
Lead Field Service Engineer
Automated Logic
10.2023 - Current
- Collaborated with sales teams to identify opportunities for upselling additional services or products.
- Established strong relationships with key clients, contributing to account retention and growth.
- Acted as a liaison between engineering teams and customers, facilitating clear communication regarding system updates or modifications required onsite.
- Mitigated potential safety hazards by conducting regular risk assessments and enforcing strict adherence to safety protocols.
- Mentored junior field service engineers, providing guidance and support to enhance their professional development.
- Performed onsite installation, modification and maintenance of systems and equipment.
Electrician
Priority Electric Inc
08.2022 - 10.2023
- Worked from ladders, scaffolds and lifts to install, maintain, or repair electrical wiring equipment and lighting fixtures in ceilings, on roofs and on towers.
- Installed and wired electrical transformers, service panels, and circuit breakers.
- Planned layout and installation of electrical wiring, equipment, and fixtures based on specifications and applicable code.
- Read and interpreted electrical, mechanical, and architectural drawings and electrical code specifications for wiring layouts.
Electrical Apprentice
Power Point Energy
05.2018 - 08.2022
- Worked under supervision of journeyman electrician to learn trade and develop electrical knowledge.
- Pulled EMT and PVC conduit wire according to plans and code requirements.
- Handled installation of electrical components by splicing, joining, and connecting wire.
- Understood and used proper tools and equipment to install and maintain electrical systems.
- Followed all safety procedures and guidelines to promote safety while working on electrical systems.
- Optimized work readiness with organized tools and spaces.
Education
High School Diploma -
Xavier High School
05.2018
Skills
- Project Coordination
- Complex Issues Management
- OSHA 10 Certified
- NEC Codes Understanding
- Speaking
- Residential and Commercial Projects
- Time Management
- Reading Comprehension
- Excellent Written and Verbal Communication Skills
- Troubleshooting and Repair
- Remote support
- Network configuration
- Hardware installation
- Software diagnostics
- Field operations
- Technical training
Timeline
Lead Field Service Engineer
Automated Logic
10.2023 - Current
Electrician
Priority Electric Inc
08.2022 - 10.2023
Electrical Apprentice
Power Point Energy
05.2018 - 08.2022
High School Diploma -
Xavier High School
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