Aron Martinez
San Bernardino,CA
Summary
Innovative professional with expertise in promoting academic, career and social development programs. Possesses excellent communication, problem-solving and organizational skills. Trusted advisor goes extra mile to help individuals succeed. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
Work History
Supervising Employment Service Specialist
Transtional Assistance Department
07.2019 - Current
- Investigated employee complaints, kept documentation and reviewed action plan with HR.
- Distributed checks and paystubs on weekly basis.
- Analyzed variety of HR programs and operational situations to recommend improvements and enhancements.
- Reviewed timesheets for anomalies and worked with supervisors to correct issues.
- Assisted supervisors in dealing with union representatives.
- Helped students develop organizational, time management and study skills.
- Worked with individuals to help understand and overcome personal, social or behavioral problems affecting educational or vocational situations.
- Oversaw career and job fairs to connect customer with employers.
Employment Service Specialist
Transitional Assistance Department
01.2015 - 06.2019
- Investigated employee complaints, kept documentation and reviewed action plan with HR.
- Distributed checks and paystubs on weekly basis.
- Analyzed variety of HR programs and operational situations to recommend improvements and enhancements.
- Reviewed timesheets for anomalies and worked with supervisors to correct issues.
- Assisted supervisors in dealing with union representatives.
- Helped students develop organizational, time management and study skills.
- Worked with individuals to help understand and overcome personal, social or behavioral problems affecting educational or vocational situations.
- Planned and promoted career planning presentations, work experience programs and career workshops.
- Taught classes and presented self-help or information sessions on subjects related to education and career planning.
Eligibility Worker
Transitional Assistance Department
12.2007 - 06.2019
- Interviewed applicants and explained scope of different available benefits.
- Followed guidelines when reviewing applicant data to determine eligibility for economic assistance.
- Scheduled appointments with applicants to gather information and explain benefits processes.
- Managed processing of financial assistance and food stamp benefits applications.
- Processed and certified documents for accuracy and compliance with government regulations.
- Reviewed applications for different aid programs and determined which qualification criteria for individuals.
- Assisted clients with accurate eligibility form, application and document completion.
- Devised and implemented strategies to streamline eligibility verification processes.
- Established databases to track, analyze and automate eligibility application processes.
- Developed extensive fact-checking and research skills by continuously reviewing different programs and options.
- Wrote job orders from employers to record accurate description of required job duties, working hours and wages.
Education
Master of Arts - Management
University of Redlands
Redlands, CA08.2008
Bachelor of Science - Health Administration
University of Phoenix
Ontario, CA11.2007
Skills
- Needs Determination
- Career Advising
- School Programs Development
- Academic Support
- Transcript Review
- Records Maintenance
Languages
Spanish
Native or Bilingual
Timeline
Supervising Employment Service Specialist
Transtional Assistance Department
07.2019 - Current
Employment Service Specialist
Transitional Assistance Department
01.2015 - 06.2019
Eligibility Worker
Transitional Assistance Department
12.2007 - 06.2019
Master of Arts - Management
University of Redlands
Bachelor of Science - Health Administration
University of Phoenix
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