Aron Smith
Moab,UT
Summary
Driven entrepreneur with a proven track record in small business operations and customer relations. Excelled in building client relationships and managing high-performing teams, achieving significant customer satisfaction improvements. Skilled in operations management and project management, adept at driving results through strategic business planning and exceptional service delivery.
Overview
14
14
years of professional experience
Work History
Owner / Operator @ Dirty Desert Cleaning Services
Self-employed
02.2023 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Maintenance Engineer
Moab Brewery
05.2021 - 10.2022
- Reduced downtime through efficient troubleshooting and root cause analysis of equipment failures.
- Reviewed technical documentation to complete equipment maintenance and repair.
- Performed troubleshooting and repair for complex electrical equipment.
- Organized and directed maintenance shutdowns and startups.
Owner / Operator @Mahalo Maintenance Services
Self-employed
03.2010 - 06.2021
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Consulted with customers to assess needs and propose optimal solutions.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Education
Bachelor of Science - Criminal Justice
University At Albany
Albany, NY05.1998
Associate of Applied Science - Criminal Justice
Hudson Valley Community College
Troy, NY05.1996
Skills
- Customer Relations
- Small business operations
- Relationship Building
- Verbal and written communication
- Project Management
- Operations Management
- Business Management
- Client Service
Timeline
Owner / Operator @ Dirty Desert Cleaning Services
Self-employed
02.2023 - Current
Maintenance Engineer
Moab Brewery
05.2021 - 10.2022
Owner / Operator @Mahalo Maintenance Services
Self-employed
03.2010 - 06.2021
Bachelor of Science - Criminal Justice
University At Albany
Associate of Applied Science - Criminal Justice
Hudson Valley Community College