Aroona Ahmereen
East Elmhurst,New York
Summary
Versatile Content Writer proficient in researching, writing and editing diverse content. Works with minimal input to produce engaging, authoritative and error-free work. Maintains positive client relations and solves problems with excellent communication skills. Hardworking professional possesses knowledge of management methods and techniques.
Overview
2
2
years of professional experience
Work History
Communications Associate
Apex Pro Media
Islamabad, Pakistan
10.2020 - 04.2021
- Manage and answer client queries as well as customer queries re-directed through clients to organization.
- Handled inbound contacts and provided customer service according to departmental policies and procedures.
- Diagnosed and document customer complaints by utilizing provided tools and asking diagnostic questions.
- Managed over 50 customer queries per day.
Junior Research Officer
CPSD
09.2019 - 03.2021
- Identify, Research and Follow important events happening around world that can impact security and Strategic policies of Pakistan
- Prepare and provide necessary materials and feedback to assist with further research as well as create proposals for upcoming projects and review articles for completed projects.
- Important achievements involve: Academic script writing for documentary based on creation of Pakistan sponsored by Pakistan Army, documentary on 1971 war that caused separation of Bangladesh and Script writing for video programs.
- Collaborated with leadership team to identify relevant questions and determine best methods of collection.
- Streamlined research processes to meet tight deadlines for multiple projects.
Academic Writer
Write4money
04.2018 - 10.2020
- Proofread copy written by colleagues to correct spelling, punctuation and grammar.
- Utilized exceptional writing, editing and proofreading skills to produce engaging and error-free content.
- Organized material to research and complete writing tasks.
- Wrote and proofread blog and social media posts and articles.
- Wrote word assignments according to instructions.
- Completed thorough research into assigned topics.
- Completed one researched article per day.
News Intern
GEO News Live TV
Islamabad, Pakistan
08.2018 - 10.2018
- Collected data from various sources to determine facts and opinions and fashioned into cohesive story for television or radio broadcast.
- Researched and produced daily news reports.
- Closely following news trends from different websites and major news channels and compiling report for program broadcasted.
Research Intern
Islamabad Chambers Of Commerce
Islamabad, Pakistan
08.2018 - 10.2018
- Gathered, arranged and corrected research data to create representative graphs and charts highlighting results for presentations.
- Attended meetings and presentations to learn more details about projects.
- Compiled data in reports and other documents.
Education
Bachelor of Science - BS - Mass Communication/Media Studies
National University of Sciences And Technology (NUST)
Pakistan2019
Skills
- Material Organization
- Information Gathering
- Microsoft Office
- Verbal and Written Communication
- Fact Checking
- Background Research
- Team Building
- Handling Customer Complaints
- Documentation and Recordkeeping
- Research and analysis
- Research and Interviews
- Work Planning and Prioritizing
- Originality and Creativity
Timeline
Communications Associate
Apex Pro Media
10.2020 - 04.2021
Junior Research Officer
CPSD
09.2019 - 03.2021
News Intern
GEO News Live TV
08.2018 - 10.2018
Research Intern
Islamabad Chambers Of Commerce
08.2018 - 10.2018
Academic Writer
Write4money
04.2018 - 10.2020
Bachelor of Science - BS - Mass Communication/Media Studies
National University of Sciences And Technology (NUST)