ARPITA GHOSH
Chicago,US
Summary
Accomplished Quality Assurance Engineer with a broad set of experience and knowledge of industry-standard methodologies for software testing. Excellent expertise working with Agile development frameworks including Rally and Jira in a diverse set of industries. Directly focused on the management and planning of all testing activities for delivering high-quality software products, and services. Skilled in the implementation, and execution of manual, automation, load, and performance testing for different software solutions. Experience on large-scale projects with Customer Interface in delivering timely and cost-effective solutions. Consistent Communication Skills accompanied with good functional knowledge in domains like Banking/Finance, Credit Bureau, Healthcare, and different Card Services. Having core experience in developing full life cycle Data warehouse projects including but not limited to effort estimation submission, resource allocation, requirement gathering, analysis, design, development, testing, implementation, and maintenance of Data warehousing using Data extraction, Data transformation and Data Loading (ETL) tools like Ab Initio. Currently working towards obtaining MBA through the University of Illinois.
Overview
10
10
years of professional experience
Work History
Quality Assurance Manager
Transunion
05.2017 - Current
- Provides leadership and engineering support to TransUnion Global Technology Billing QA team, consisting of nine members locally and 15 offshore.
- Responsible for project management, supervision, and coordination of software testing for all assigned releases
- Takes ownership of quality of production web and batch applications of Transunion GT
- Works with Product Managers, Project Managers, Engineering, Reporting, and Information Security to define QA resource needs to manage workloads of available QA resources on multiple projects and products.
- Identifies appropriate test strategies, test environment requirements and activities based on application-specific technical and functional characteristics
- Conducts in-sprint test estimates, design, planning, execution
- Facilitates release planning meetings with key stakeholders to identify proper sequencing of releases
- Ensures that issues and risks are identified, understood, and dealt with in manner that mitigates risk to scope and schedule.
- Maintains release management schedule.
- Reduced defects in products by conducting thorough inspections and identifying areas for improvement.
- Attends change management and deployment planning meetings to collect data and information pertaining to release.
- Supports release execution by monitoring each phase of release.
- Enhanced product quality by implementing comprehensive QA processes and procedures.
- Validates release as it progresses through various release gates and test phases, alerts appropriate stakeholders of any errors or issues that need to be addressed.
- Provides release coordination and communication during and after deployment.
- Creates requests for change and obtains appropriate approvals
- Manages overall test environment usage, configuration, and scheduling of environments for each release.
- Development responsibilities include identifying automation opportunities with Ab Initio/Unix shell scripting for batch processes.
- Contributes to improvements in unit testing coverage, design test framework, develop test suites, expand automated testing harness, and automate scenarios/cases.
Ab Initio Project Lead
Blue Cross Blue Shield Association
03.2017 - 05.2017
- Worked on enhancement in many Ab Initio graphs whose functionality was to process 11 years of enrollment history and claims.
- Maintaining Enterprise Data warehouse which is source of all analytical enhancements for Federal information.
- Streamlined project management processes by implementing Agile methodologies and improving team communication.
Ab Initio Project Lead
Synchrony Financial
07.2014 - 02.2017
- Planned, executed and promoted total of 12 projects in 2016.
- Created Ab Initio graphs that transfer data from various sources like Oracle, flat files and CSV files to Oracle database and flat files.
- Worked on Multi file systems with extensive parallel processing.
- Implemented Lookups instead of joins, in-memory sorts to minimize execution times while dealing with huge volumes of data.
- Used Lookup Transformation in validating warehouse customer data.
- Participated in project review meetings.
- Provided maintenance and support.
- Working on estimation or efforts required for project.
Ab Initio Tech Lead
Synchrony Financial
11.2013 - 06.2014
- Created Ab Initio graphs for masking sensitive data like account number, SSN, etc.
- Worked with Business Users during entire project to make sure that expectations of business are met.
- Worked with Users during User Acceptance Testing Phase and made sure their queries are answered and business requirements are met.
- Coordinated with Production support team, transferring required knowledge to them to handle well when project went live.
Education
MBA -
University of Illinois – GIES College of Business
Champaign, IL12.2025
Bachelor of Technology - Information Technology
West Bengal University
India06.2010
Skills
- Ab Initio GDE 414
- Oracle 12c
- DB2
- EME
- Shell scripting
- Unix
- Autosys scheduler
- API testing
- Data management
- Risk Analysis and Mitigation
- Agile Methodologies
- Defect tracking
- Audit Coordination
- Team building
Timeline
Quality Assurance Manager
Transunion
05.2017 - Current
Ab Initio Project Lead
Blue Cross Blue Shield Association
03.2017 - 05.2017
Ab Initio Project Lead
Synchrony Financial
07.2014 - 02.2017
Ab Initio Tech Lead
Synchrony Financial
11.2013 - 06.2014
MBA -
University of Illinois – GIES College of Business
Bachelor of Technology - Information Technology
West Bengal University