Arpita Jain

•Presenting Teaching materials.

•Analyzing Student Performance report

•Develop Online materials for students and collect a list of resource link.

•Creating fun and interacting environment for Kids learning. •Creating Classroom lesson Plans. •Ensure daily care for every Child

•Communicate with the Kids Parents and Prospective Parents for the Child Success.

•Overseeing the administrative work for the class

•Developed and implemented creative activities that improved student understanding of complex concepts

•Developed and implemented strategies to meet the individual needs of special education students

• Presenting Teaching materials.
• Analysing Student Performance report
• Develop Online materials for students and collect a list of resource link.
• Responsible for developing class materials
• Able to comfort the Child and help them understanding of the subjects.

•Part of the Vendor creation team Global.

•Empanelment of Vendors as per the different registration Procedures and commodity specifications for different regions •Perform ongoing analysis and monitor activities and reporting according to the department.

•Partner with various departments to resolve the third-party issues.

•Generation of the monthly/ weekly/ daily reports for audit purposes.

•Performing vendor’s anti-corruption screening.

•Maintenance of vendor database in the system for different regions.

•Able to liaise and coordinate with different functions to obtain data for management reporting.

•Knowledge about the key financial measures of BT and those are impacted by procurement.

•Able to provide the customer satisfaction by delivering fast turnaround time for implementing new/adhoc request

• Part of the Vendor creation team JAPA.

• Empanelment of vendors as per the different registration procedures and commodity specifications for different regions. • Generation of the monthly/ weekly/ daily reports for audit purposes.

• Performing vendor’s anti-corruption screening.

• Maintenance of vendor database in the system for different regions.

• Process expert and trainer for the team and responsible for process updates, by documentation and updation of Process Documents, Responsible for Quality Checking & over checking of team members and trainees.

• Resolving various issues pertaining during invoice processing, in constant co-ordination with the vendor & the respective Invoice processing teams for different regions.

• Creation and updation of Process DIs.

• Adhering to the compliance policies and process for resolving day-to-day issues faced by the business units in line of vendor creation and maintenance.

• Maintaining vendor database

• Facilitated smooth month-end close processes by efficiently reconciling accounts and addressing discrepancies promptly.

•Part of the Vendor creation team JAPA.

•Empanelment of vendors as per the different registration procedures and commodity specifications for different regions. •Generation of the monthly/ weekly/ daily reports for audit purposes.

•Performing vendor’s anti-corruption screening.

•Maintenance of vendor database in the system for different regions.

•Resolving various issues pertaining during invoice processing, in constant co-ordination with the vendor & the respective Invoice processing teams for different regions.

•Adhering to the compliance policies and process for resolving day-to-day issues faced by the business units in line of vendor creation and maintenance.

•Maintaining vendor database

• Improved customer satisfaction by efficiently diagnosing and resolving technical issues.
• Provided exceptional technical support for software and hardware, resulting in reduced downtime for clients.
• Increased efficiency with comprehensive knowledge of company products and services, allowing for quick issue resolution.
• Enabled seamless software updates by guiding users through installation processes step-by-step over phone or email communications effectively.

• Conducted training sessions for troubleshooting and related processes.

• Enhancing the floor performance

• Meeting the Target Set for AHT / On call Resolution/ Truck Percent.

• Meeting all the parameters within quality parameters.

• Greeted customers in a friendly and professional manner

• Handled customer complaints calmly and professionally, resolving customer issues in a timely manner

• Created reports and documents as requested by the office manager

• Learned and followed all store policies and procedures, resulting in fewer mistakes and improved customer service.