Arrashae Harrington
Spring Lake,NC
Summary
Dedicated and responsive professional with proven skills in classroom management, behavior modification, and individualized support. Comfortable working with students of different skill levels to promote learning and boost educational success. Serves as role model by using growth mindset to develop young minds and inspire love of learning.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Substitute Teacher
Harnett County School District
04.2025 - Current
- Teach diverse subjects from Pre-K to High School, ensuring comprehensive understanding.
- Adapt lesson plans dynamically to meet varied student needs, promoting inclusive education.
- Manage classroom environments actively maintaining discipline and fostering engagement.
- Collaborate with full time teachers to align substitute lessons with curriculum objectives.
Personal Care Assistant- PCA
Unique Health Solution
Southern Pines, NC
01.2022 - Current
- Provide in-home care for physically disabled patients, ensuring comfort and well-being.
- Prepare nutritious meals tailored to individual dietary needs, enhancing patient health.
- Administer medications accurately, maintaining compliance with medical guidelines.
- Perform household cleaning tasks, maintaining a safe and hygienic environment.
- Collaborate with healthcare professionals to optimize patient care plans.
Lead Teacher
Sunshine House Academy
09.2025 - 01.2026
- Lead teacher at a daycare. Main duties are help out other lead teachers with classroom management.
- From age infant to Pre-k. I am the lead teacher of the school age children.
- I create lesson plans.
- I foster an environment that allows creativity of the mind. Making sure to keep children engaged and learning.
- Developed engaging lesson plans for diverse learning styles and needs.
Substitute Teacher
ESS
Fayetteville, NC
12.2023 - 12.2024
- Teach diverse subjects from Pre-K to High School, ensuring comprehensive understanding.
- Adapt lesson plans dynamically to meet varied student needs, promoting inclusive education.
- Manage classroom environments actively maintaining discipline and fostering engagement.
- Collaborate with full time teachers to align substitute lessons with curriculum objectives.
Store Manager
Makiyas Wig Studio
Fayetteville, NC
07.2021 - 03.2024
- Open and close the shop, ensuring smooth daily operations.
- Manage Instagram accounts, increasing engagement and followers.
- Supervise stylists and makeup artists, maintaining high service standards.
- Keep the studio clean and organized, promoting a welcoming environment.
- Book and manage appointments, optimizing scheduling proficiency.
- Order supplies timely, preventing stockouts and ensuring availability.
- Run errands for the owner, supporting overall business needs.
Deposit Services Representative
Foundever
Fayetteville, NC
06.2023 - 12.2023
- Manage customer deposit transactions, ensuring accuracy and compliance, boosting satisfaction by 30%.
- Resolve account discrepancies, enhancing client trust and reducing error rates by 15%.
- Collaborate with the team to streamline processes, achieving faster transaction times and proficiency.
- Analyze customer feedback to identify service improvements, leading to higher retention rates.
Part Time Manager
Claires
Sanford, NC
03.2022 - 12.2022
- Opened and closed stores, ensuring smooth daily operations and security compliance.
- Managed multiple understand locations, improving store proficiency and team performance.
- Conducted pricing and inventory management, maintaining optimal stock levels.
- Updated end caps seasonally, enhancing product visibility and sales.
- Traveled to various locations to support and train staff, fostering a collaborative work environment.
Customer Service Representative
Sykes
, Work From Home
09.2020 - 06.2021
- Assisted clients with TurboTax and QuickBooks issues, ensuring smooth financial operations.
- Resolved software download and upgrade problems, leading to higher customer satisfaction.
- Addressed technical issues in company files, maintaining seamless client workflows.
- Guided customers through software updates, enhancing their user experience.
- Delivered active tech solutions, contributing to improved client retention.
- Provided comprehensive tech support for QuickBooks, resolving issues with reconciliation, invoicing, and software updates, enhancing customer satisfaction.
Customer Service Representative
Conduent
Cary, NC
09.2018 - 05.2019
- Handled inbound calls for PayFlex, issuing debit cards and processing claims to improve customer satisfaction.
- Managed high-volume customer inquiries, streamlining processes and reducing average call time.
- Provided empathetic support, resolving complex issues and ensuring positive client experiences.
- Developed strong rapport with customers, enhancing client retention and overall satisfaction.
Service Desk Clerk
K-Mart
Sanford, NC
09.2013 - 06.2015
- Supervised cashier team, ensured smooth store operations, resolved customer issues, managed opening/closing.
- Streamlined cashier start-of-day processes, enhancing operational efficiency.
- Handled customer complaints, improving satisfaction and retention.
- Organized cashier breaks, maintaining consistent service levels.
- Prepared daily cash bags, ensuring accurate financial transactions.
Education
Associate of Applied Science - Early Childhood Education
Bryant & Stratton College
NY06-2026
High School Diploma -
Western Harnett High School
Lillington, NC06.2012
Skills
- Typing proficiency
- Management skills
- Customer service and support
- Call center operations
- Client relations
- Salesforce expertise
- QuickBooks knowledge
- Tax preparation
- Account management
- Accounts payable
- Inside sales strategies
- Technical support services
- Cash handling expertise
- CRM software proficiency
- Retail and store management
- Classroom management techniques
- Lesson planning and implementation
- Student engagement strategies
Certification
CPR First Aid Certified
Timeline
Lead Teacher
Sunshine House Academy
09.2025 - 01.2026
Substitute Teacher
Harnett County School District
04.2025 - Current
Substitute Teacher
ESS
12.2023 - 12.2024
Deposit Services Representative
Foundever
06.2023 - 12.2023
Part Time Manager
Claires
03.2022 - 12.2022
Personal Care Assistant- PCA
Unique Health Solution
01.2022 - Current
Store Manager
Makiyas Wig Studio
07.2021 - 03.2024
Customer Service Representative
Sykes
09.2020 - 06.2021
Customer Service Representative
Conduent
09.2018 - 05.2019
Service Desk Clerk
K-Mart
09.2013 - 06.2015
Associate of Applied Science - Early Childhood Education
Bryant & Stratton College
High School Diploma -
Western Harnett High School