Dedicated and dependable individual, Who pays attention to detail, With good collaboration skills, And customer service ability, Determined and willing to learn.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Environmental Services Housekeeper
Kaiser Permanente
Harbor City, CA
03.2013 - Current
Cleaned and sanitized patient rooms, bathrooms, offices, gurneys and beds in compliance with sanitation standards.
Removed trash and waste from assigned areas and transported to appropriate disposal, recycling, or hazardous waste management areas.
Replenished supplies such as soap, toilet paper and paper towels in restrooms.
Responded promptly to requests for housekeeping services from staff or visitors.
Adhered to departmental policies regarding safety protocols while performing job duties.
Disinfected surfaces using appropriate products and methods.
Followed safety regulations when handling hazardous materials or chemicals used for cleaning purposes.
Receptionist
Robinson Insurance group
Westchester, CA
01.2016 - 08.2020
Greeted visitors and provided them with assistance.
Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
Maintained a neat reception area by organizing materials and tidying up furniture.
Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
Provided excellent customer service at all times while interacting with both internal and external customers.
Prepared customers files, photocopy and filing of documents when needed.
Patient at Patient FinancialAdvisor, Kaiser Permanente Eligibility and FinancialServices, FinancialAdvisor, Kaiser PermanentePatient at Patient FinancialAdvisor, Kaiser Permanente Eligibility and FinancialServices, FinancialAdvisor, Kaiser Permanente
Teleservice Representative at Kaiser Permanente - The Permanente Medical GroupTeleservice Representative at Kaiser Permanente - The Permanente Medical Group
Special Needs Program Care Mgt RN Consultant at Kaiser Permanente - Southern California Permanente Medical GroupSpecial Needs Program Care Mgt RN Consultant at Kaiser Permanente - Southern California Permanente Medical Group