Hi, I’m
Arricka Hook
New Mexico
Summary
Knowledgeable team leader with solid history of managing teams and driving operational success. Skilled in implementing strategic initiatives that enhance productivity and efficiency. Demonstrated ability in problem-solving and decision-making.
Overview
1
year of professional experience
1
Certificate
Work History
Amerimart #7Cape Girardeau
Store Manager
04.2025 - Current
Job overview
- Oversaw daily operations, demonstrating expertise in optimizing workflows and ensuring efficient store functions.
- Maximized profitability by implementing strategic initiatives to increase revenue and reduce costs.
- Implemented merchandising strategies that enhanced product visibility and drove sales.
- Improved employee retention rates through effective leadership and a positive work environment.
- Led and motivated a diverse team, fostering a collaborative environment focused on achieving key performance indicators (KPIs).
Schlotzsky'sRuidoso, NM
Assistant Manager
Job overview
- Managed cash handling with 100% accuracy while maintaining transaction speed during peak periods.
- Collaborate with kitchen staff to coordinate order fulfillment and resolve product quality issues.
- Implement sanitation protocols exceeding health department standards for customer and staff safety.
- Assist management with training new team members on service standards and operational procedures.
Albertsons MarketRuidoso, NM
Assistant Meat Manager
Job overview
- Reduced department waste by 8.5% by implementing predictive ordering and inventory management.
- Forecast sales trends to optimize profitability while maintaining service levels.
- Ensured 100% compliance with health department regulations and food safety protocols.
- Increased customer satisfaction scores by 12% through quality improvement initiatives and staff development.
- Collaborated with store management on strategic planning and implementation of company directives.
Education
High School Equivalency Diploma
Skills
- Customer Relations
- Relationship building and management
- Customer Response
- Complaint resolution
- Professional telephone demeanor
- Exceptional interpersonal communication
Certification
- Food Safety Manager – National Registry of Food Safety Professionals Certification, 10/22
- Alcohol Certificate- Smart Seller, 08/2025
Timeline
Store Manager
Amerimart #7
04.2025 - Current
Assistant Manager
Schlotzsky's
Assistant Meat Manager
Albertsons Market
High School Equivalency Diploma
Accomplishments
- Increased sales by 18% by coaching team members on new merchandising and sales standards.
- Achieved employee job satisfaction by introducing quarterly reviews, appreciation incentives, and bonus awards for improved employee performance.
- Collaborated with team of 15 employees to boost sales and guest satisfaction.
- Improved sales, inventory, and customer relations by reliability, consistency, and superior customer service skills.