Arriel Petty
B2B Sales
Buckhead,GA
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
11
11
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work History
B2B Account Executive
Fiserv
Smyrna, GA
06.2018 - Current
- Built relationships with customers and community to promote long term business growth.
- Met existing customers to review current services and expand sales opportunities.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Developed, maintained and utilized diverse client base.
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
- Built diverse and consistent sales portfolio.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Drove store revenue by offering customers accessories and related purchases to complete selections.
- Top 20 In company
Sales Executive
YP
Birmingham , AL
10.2014 - 12.2017
- Analyzed past sales data and team performance to develop realistic sales goals.
- Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Set and exceeded inside sales goals by establishing ambitious targets and motivating sales representatives.
- Prepared pricing strategies for current customers to enhance sales and increase profitability.
- Highest Sales Person for 6 months
Debt Specialist
Portfolio Recovery Associates
Birmingham, AL
01.2012 - 06.2014
- Maintained high volume of calls and met demands of busy and productive group.
- Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
- Used scripted conversation prompts to convey current account information and obtain payments.
- Achieved performance goals on consistent basis.
- Was sent on Company trip every year for being highest performer
- Managed Over 200 calls Daily
Education
Associate of Applied Business - Business
Bevill State Community College
Sumiton, AL 03.2011 - 08.2012
Skills
Product and service sales
Certification
CSP - Certified Sales Professional
Timeline
B2B Account Executive
Fiserv
06.2018 - Current
Sales Executive
YP
10.2014 - 12.2017
Debt Specialist
Portfolio Recovery Associates
01.2012 - 06.2014
Associate of Applied Business - Business
Bevill State Community College
03.2011 - 08.2012