Arriya Gardenhire
Liberty,MO
Summary
Dynamic and compassionate professional with experience over the years excelling in patient-focused care and effective communication. Proven ability to enhance customer satisfaction and streamline operations, utilizing strong problem-solving skills and knowledge of HIPAA compliance. Committed to maintaining high standards of service and fostering positive relationships.
Overview
1
1
Certification
Work History
Dietary Aide
Shawnee Hills Senior Living
- Assisted in meal preparation according to dietary guidelines and resident preferences.
- Maintained cleanliness and organization of kitchen and dining areas to ensure safe food handling.
- Supported dietary staff in serving meals to residents, ensuring timely delivery and presentation.
- Learned proper food storage techniques to maintain freshness and prevent spoilage.
Collections Agent
Bread Financial
- Managed outbound communication to resolve outstanding debts and enhance customer relationships.
- Utilized internal systems to track payment agreements and monitor account statuses effectively.
- Collaborated with team members to develop strategies for improving collection processes and increasing recovery rates.
- Educated customers on payment options, fostering understanding and compliance with financial obligations.
Customer Service Representative
MDS
- Resolved customer inquiries efficiently, enhancing overall satisfaction and loyalty.
- Processed orders and returns accurately, ensuring seamless transactions for customers.
- Educated customers on product features and services, improving user experience and knowledge.
- Collaborated with team members to streamline communication and expedite issue resolution.
Housekeeper
Woodspring Suites
- Maintained cleanliness and organization of guest rooms, ensuring high standards of hygiene and comfort.
- Performed thorough cleaning tasks including dusting, vacuuming, and sanitizing surfaces to enhance guest experience.
- Collaborated with team members to efficiently manage daily housekeeping operations and meet deadlines.
- Utilized cleaning equipment and supplies effectively while adhering to safety protocols and procedures.
Education
Graduate Certificate - Clinical Medical Assistant
Kansas City School of Phlebotomy
06.2025
Shawnee Mission North
05.2021
Skills
- Time management
- Problem-solving
- Cleaning and sanitizing
- Customer service
- HIPAA compliance
- Patient scheduling
- Medical terminology knowledge
- Vital sign monitoring
- Direct patient care
- Clinical documentation
- Patient-focused care
- Data entry
- Phlebotomy
- Reliable team player
- Electronic health records
- Procedure assistance
- Compassionate
- CPR
- Immunization administration
- Phlebotomy techniques
- Specimens collection and processing
- Patient assessments
- Laboratory specimen collection
- Professionalism and ethics
- Maintaining confidentiality
- Insurance verification
- Appointment setting
- Compassionate caregiver
- Medical records management
- Patient care coordination
- Sterile technique
- Trustworthy companion
- Adaptable
- Simple dressings
- Prioritizing stat orders
- Payment collection
- Professional bedside manner
- Valid state driver's license
Certification
- Certified clinical medical assistant - 06/2025
Timeline
Dietary Aide
Shawnee Hills Senior Living
Collections Agent
Bread Financial
Customer Service Representative
MDS
Housekeeper
Woodspring Suites
Graduate Certificate - Clinical Medical Assistant
Kansas City School of Phlebotomy
Shawnee Mission North
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