Arriyon Jasper
Washington,DC
Summary
Dynamic visual merchandiser with a proven track record, enhancing customer engagement through innovative displays and strategic product placement. Skilled in visual merchandising and customer service, I successfully revamped store layouts, boosting sales and improving shopper satisfaction. Adept at team collaboration and employee coaching, I foster a culture of excellence and creativity.
Overview
9
9
years of professional experience
Work History
Visual Merchandiser/ Key Holder
Mango
Washington,DC
11.2024 - 02.2026
- Developed and executed visually appealing merchandise displays to enhance product visibility.
- Collaborated with store management to align visual strategies with brand guidelines.
- Conducted regular inventory assessments to ensure optimal stock levels for display purposes.
- Assisted in training new team members on visual merchandising standards and techniques.
- Maintained cleanliness and organization of display areas to uphold brand image standards.
- Worked with store managers to implement new displays, promotions and store layout changes.
- Managed mannequin styling, ensuring alignment with current fashion trends and company branding guidelines.
- Analyzed customer feedback to refine display strategies and improve shopper engagement.
- Coordinated seasonal updates of visual displays in alignment with marketing campaigns.
- Trained and supervised junior team members in visual merchandising techniques for consistent brand presentation across the store.
- Revamped store layout to improve customer flow and overall shopping experience, resulting in better customer satisfaction ratings.
- Monitored and replenished display inventory and restructured according to available stock.
- Coordinated with marketing team to create cohesive in-store promotional materials for special events and sales campaigns.
- Increased customer traffic through effective window displays that showcased new products and promotions.
- Analyzed sales data and customer feedback to develop creative solutions to improve customer experience.
- Managed aesthetically pleasing displays to showcase company products and increase sales.
- Collaborated with management to develop seasonal merchandising strategies for optimal customer engagement.
- Enhanced store sales by creating visually appealing and strategically placed product displays.
- Enhanced overall store appearance by applying careful consideration to product and display locations.
- Implemented inventory control measures to reduce shrinkage rates while maintaining attractive product displays.
- Built properly lit and well-maintained displays, creating inviting atmosphere in stores.
- Supervised and trained team of merchandising associates, verifying accuracy and efficiency in work processes.
- Conducted regular competitor analysis, staying informed of industry trends and adjusting visual merchandising strategy as needed to maintain a competitive edge.
- Managed installation of visual merchandising displays, urging team to with speed and accuracy.
- Designed eye-catching endcap displays to highlight featured products or clearance items, driving additional sales opportunities throughout the store.
- Enhanced store appeal and boosted visitor engagement by designing and implementing creative window displays.
- Collaborated with store management to plan and execute seasonally themed visual layouts, increasing customer dwell time.
- Conducted weekly analysis of sales data to adjust displays for maximizing product exposure and sales potential.
- Managed visual merchandising budget, ensuring cost-effective solutions without compromising on quality or impact.
- Utilized space effectively by designing versatile display units that could be easily adapted for different products and promotions.
- Developed signage system that simplified navigation, improving overall shopping experience for customers.
- Led team in complete store redesign, which was met with positive customer feedback and noticeable uplift in sales.
- Trained new staff on visual merchandising standards and practices, ensuring brand consistency across all departments.
- Increased sales through strategic placement of high-margin products at eye level and in high-traffic areas.
- Streamlined visual merchandising process, reducing setup time for new displays by organizing materials and tools efficiently.
- Implemented seasonal changes to displays ahead of peak shopping periods, capturing early interest and boosting sales.
- Improved customer satisfaction by providing personalized styling advice and product recommendations.
- Organized store merchandise racks by size, style, and color.
- Developed merchandising strategy to efficiently move overstock.
- Analyzed customer feedback and shopper trends to inform display designs.
- Proposed new ideas and concepts to enhance merchandise displays.
- Developed visual merchandising plans and strategies to promote store offerings.
- Assisted in daily store operations, ensuring smooth customer service and inventory management.
- Maintained accurate cash handling procedures during transactions and end-of-day reconciliations.
- Supervised staff during shifts, fostering teamwork and enhancing employee performance.
- Trained new employees on operational procedures, promoting adherence to company standards.
- Collaborated with management on sales strategies to drive store performance and achieve targets.
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Assisted customers in locating specific items they were looking for quickly resulting in an increase of overall client satisfaction.
- Streamlined opening and closing procedures as integral member of store staff.
- Maintained store's cleanliness and visual standards, creating welcoming environment for customers.
- Conducted thorough audits of cash handling procedures, safeguarding against discrepancies.
- Fostered culture of accountability and excellence, leading by example and encouraging team growth.
Front Desk Receptionist
Tejvi Salons Inc.
Washington,DC
02.2024 - 01.2025
- Managed front desk operations, ensuring efficient check-in and appointment scheduling for clients.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Coordinated communication between clients and salon staff to enhance service delivery.
- Maintained accurate records of appointments and client interactions using salon management software.
- Developed positive relationships with clients, fostering loyalty and repeat visits through personalized service.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Scheduled, coordinated and confirmed appointments and meetings.
- Collected room deposits, fees, and payments.
- Assisted with time edits and payroll processing to support accurate compensation.
- Filed and organized important documents to maintain accurate records.
- Opening and closing salon when needed.
Sales Ambassador
Zara
Arlington, VA
09.2023 - 09.2024
- Engaged customers through product demonstrations and promotions to enhance brand awareness.
- Utilized CRM software to track customer interactions and feedback for continuous improvement.
- Assisted in organizing sales events, contributing to team efforts in driving foot traffic and engagement.
- Developed product knowledge to effectively communicate features and benefits to potential buyers.
- Seamlessly transitioned between different roles within the sales team as needed, proving adaptability and versatility in driving success across various functions.
- Provided valuable feedback to management, contributing to improvements in product offerings and overall customer satisfaction.
Customer Service Representative
Smithsonian National Museum Of Natural History
Washington,DC
09.2021 - 09.2023
- Delivered exceptional customer service to enhance visitor experience and satisfaction.
- Resolved inquiries efficiently, demonstrating strong problem-solving skills and product knowledge.
- Assisted in training new staff on customer interaction protocols and museum policies.
- Managed ticketing systems, ensuring accurate transactions and visitor flow during peak hours.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Developed feedback system for customers to share their service experience, leading to actionable improvements.
Assistant Supervisor
Forever 21
Washington, DC
08.2017 - 01.2021
- Supervised daily operations to ensure efficient workflow and team productivity.
- Trained new staff on company policies and customer service standards.
- Collaborated with management to optimize inventory management processes.
- Implemented visual merchandising strategies to enhance store presentation.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Supported Supervisor by preparing production reports and collating quality documentation.
- Set overall vision and provided team leadership.
- Maintained accurate inventory, working with purchasing department and logistics for resupply
Education
High School Diploma -
Friendship Collegiate Academy
Washington,DC06-2016
High School Diploma -
Friendship Collegiate Academy
Washington,DC06-2016
Skills
- Product knowledge
- Visual merchandising
- Customer service
- Creative vision
- Customer experience
- Mannequin styling
- Employee coaching
- Standards development
- Marketing
- Overstock strategy
- Team collaboration
- Adaptability and flexibility
- Clear communication
- Promotional planning
- Product launch support
- Mannequin dressing
- Pricing and shelf labeling
- Remote video conferencing
- Digital signage design
Timeline
Visual Merchandiser/ Key Holder
Mango
11.2024 - 02.2026
Front Desk Receptionist
Tejvi Salons Inc.
02.2024 - 01.2025
Sales Ambassador
Zara
09.2023 - 09.2024
Customer Service Representative
Smithsonian National Museum Of Natural History
09.2021 - 09.2023
Assistant Supervisor
Forever 21
08.2017 - 01.2021
High School Diploma -
Friendship Collegiate Academy
High School Diploma -
Friendship Collegiate Academy