Arron Mackie
Hixson,TN
Summary
Detail-oriented technician with a proven track record in client relations and time management. Committed to maintaining a safe work environment and optimizing workflows to achieve operational excellence and customer satisfaction.
Overview
19
19
years of professional experience
Work History
Master Service Technician
Ingersoll Rand
Chattanooga, TN
02.2015 - Current
- Managed preventative maintenance schedules, reducing downtime and extending equipment lifespan.
- Streamlined workflow processes by implementing best practices in service operations and technician training.
- Diagnosed and repaired mechanical, electrical, and hydraulic systems to ensure optimal equipment performance.
- Mentored junior technicians, fostering skill development and promoting a culture of safety and excellence.
- Troubleshot electrical systems using advanced diagnostic equipment for accurate identification of issues and effective repairs.
- Maintained a clean, safe, and organized work environment to optimize workflow and minimize accidents.
- Provided exceptional customer service by listening to concerns, offering solutions, and keeping clients informed throughout the repair process.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
Lead Diesel Mechanic
Foodliner
Chattanooga, TN
08.2007 - 02.2015
- Diagnosed and repaired complex mechanical issues in diesel engines to enhance fleet reliability.
- Developed preventive maintenance schedules to minimize downtime and extend vehicle lifespan.
- Led a team of mechanics, providing training on best practices and equipment handling procedures.
- Supervised diesel maintenance operations, ensuring compliance with safety and regulatory standards.
- Managed inventory levels of spare parts, ensuring timely availability for maintenance needs without overstocking.
- Remained current on industry advancements through regular professional development opportunities and training.
Education
GED -
Aspen Heights High School Academy
Mason, OH01-2015
Skills
- Advanced diagnostics
- Advanced troubleshooting
- Electrical repair
- Mechanical repair
- PLC programming
- HVAC expertise
- Workflow optimization
- Time management
- Team collaboration
- Client relations
- Problem-solving
- Repair quotes
Timeline
Master Service Technician
Ingersoll Rand
02.2015 - Current
Lead Diesel Mechanic
Foodliner
08.2007 - 02.2015
GED -
Aspen Heights High School Academy