Arryn George
Hastings,NE
Summary
Motivated Team Lead possessing excellent leadership and planning abilities. Focused on delivering high-quality products on tight schedules. Monitors, trains, and encourages employees to improve skills and meet demanding targets. History of successfully developing and managing strong teams through proactive training and issue management.
Overview
11
11
years of professional experience
Work History
Team Lead-ED Registration
Grand Island Regional Medical Center
Grand Island , NE
08.2021 - Current
- Developed strategies to increase team productivity and improve customer service levels.
- Trained new staff in relevant processes and procedures.
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
- Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
- Created and implemented administrative processes and procedures to prioritize job tasks and establish personnel responsibilities.
Certified Paraoptometric Assistant
Hastings Vision Clinic
Hastings, NE
11.2013 - 09.2020
- Assisted in patient pre-testing, including gathering and entering patient data into electronic health records.
- Assisted with contact lens training and fitting for patients.
- Administered eye drops to patients prior to exams.
- Processed payments for services rendered at the front desk area.
- Answered phones promptly and professionally while addressing customer inquiries efficiently.
- Prepared exam rooms between appointments by cleaning surfaces, restocking supplies, and ensuring all necessary equipment was present.
Education
High School Diploma -
Gibbon Public Schools
Gibbon 05-2007
Some College (No Degree) - Undetermined
Central Community College
HastingsSkills
- Appointment Scheduling
- Inbound and Outbound Calling
- Prioritization
- Adaptive team player
- Active Listening
- Staff Training
- Credit card payment processing
- Customer Service
- Conflict Mediation
- Critical Thinking
- HIPAA Guidelines
- Patient Registration
Affiliations
- Co-Founder for a local non profit
- Board of 10 other members
Accomplishments
- Non Profit of the year
- 30 under 30ish recipient
Timeline
Team Lead-ED Registration
Grand Island Regional Medical Center
08.2021 - Current
Certified Paraoptometric Assistant
Hastings Vision Clinic
11.2013 - 09.2020
High School Diploma -
Gibbon Public Schools
Some College (No Degree) - Undetermined
Central Community College
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