Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Work History
Management Associate
Apple Bank | 08 2025 - Current
Coordinated promotional events to increase foot traffic and boost sales revenue.
Analyzed customer feedback to drive improvements in product offerings and service quality.
Managed daily operations to ensure optimal customer service and employee productivity.
Enhanced overall team performance by providing consistent coaching, constructive feedback, and targeted training.
Private Client Banker-SB
JPMorgan Chase & Co | 05 2023 - 08 2025
Managed client relationships, ensuring personalized banking solutions and exceptional service delivery.
Collaborated with banking partners to maximize cross-selling opportunities and drive business growth.
Coordinated closely with investment specialists to provide well-rounded advice on asset allocation and portfolio management.
Retail Associate Manager
T-Mobile | 11 2014 - 05 2023
Trained new employees on company policies, sales techniques, and customer service best practices.
Maximized performance by monitoring daily activities and mentoring team members.
Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.