Arsenio Dacruzdepina
New Bedford,MA
Summary
Dynamic manager with a proven track record at Taco Bell, excelling in team leadership and customer service. Successfully implemented promotional strategies that boosted sales and enhanced customer engagement. Skilled in staff training and development, fostering a motivated workforce while optimizing inventory management to reduce waste.
Overview
2
2
years of professional experience
Work History
Manager
Taco Bell Restaurant
05.2024 - Current
- Supervised daily operations to ensure compliance with safety and quality standards.
- Trained and mentored staff on customer service protocols and food preparation techniques.
- Managed inventory levels, reducing waste through efficient stock rotation practices.
- Implemented promotional strategies to enhance customer engagement and sales performance.
- Monitored team performance, providing constructive feedback to improve efficiency and service quality.
- Assisted in scheduling shifts to optimize labor costs while maintaining service levels.
- Resolved customer complaints promptly, ensuring satisfaction and loyalty through effective communication skills.
- Managed and motivated employees to be productive and engaged in work.
Education
High School Diploma -
Newbedford High School
230 Hathaway Boulevard New Bedford, MA 02740 UnitSkills
Customer service
Team leadership
Time management
Decision-making
Staff management
Staff training and development
Task delegation
Documentation and reporting
Strategic planning
Cross-functional teamwork
Languages
French
Native or Bilingual
Wolof
Elementary
Spanish
Limited Working
Portuguese
Limited Working
Crielo
Limited Working
Timeline
Manager
Taco Bell Restaurant
05.2024 - Current
High School Diploma -
Newbedford High School