Arshad Khan

• · Work directly with Executive Partners and C-suite leadership as a Member of the Executive Board.
• · Structure business development strategies for client asset acquisitions, sales, dry/wet leases, and capital financing.
• · Manage Aviation Consulting and Engineering Teams to provide cost-efficient technology solutions for avionics up-gradation.
• · Monitor current market trends and advancements in aviation verticals, including OEM spare parts, ground equipment, and flight safety solutions.
• · Provide data-driven guidance to multiple projects and teams globally about business strategies, capital/resource allocation, and risk management.
• · Manage internal Information Technology department.
• · Devised the organization's IT Security program, processes, policies, and procedures.
• · Identify and address combat threats and disruptions associated with computer viruses, hacking activities, identity theft, and potential lawsuits by cooperatively establishing the firm's first-standing Computer Incidents Response Team.
• Laid out complete business continuity plan to maintain data protection in event of natural disaster or long-term outage.
• Collaborated with cross-functional intra-company teams to provide mutually beneficial outcomes.

• Supported, , Executive Management, Investment Management, Vertical Presidents, and Global Executives to set project goals, improve portfolio growth, and expand from $7 Bn to $15 Bn within six years.
• Assessed IT team's functional and strategic levels to determine transformation goals and alignment with business objectives and strategies.
• Implemented global technology strategy and integrated new intelligent analytical platforms for monitoring and continuous process improvement by attaining cost savings of over $900 USD.
• Identified new IS developments and technologies; anticipates resulting organizational modifications and required change management.
• Ensured Technology Services, network infrastructure, VOIP / Telecommunications and saved $230,000 by migrating to MS Teams.
• Security compliance, Cyber Security were in line and scalable to support company's computing, data processing, and communications needs.
• Developed, implemented, and controlled IT budget for 2500 global users and reduced budgetary spending by 15% by implementing cost effective smart solutions.
• Communicated company's goals, projects, and timelines to IT department; managed, executed and delivered those goals within deadlines.
• Established long-term system and technology needs and plans and developed strategies for developing systems and acquiring software and hardware necessary to meet those needs.
• Assisted as leader and top-level Executive for end users in determining technology requirements and solutions.
• Ensured compliance with government and international regulatory requirements for SOX, HIPAA, and GDPR that apply to systems operations.
• Collaborated with Business IT department and developed highly scalable and low-latency cloud-based network to process high-volume data with minimal latency.
• Spearheaded technical teams to review, reformulate and customize infrastructure design and prepared program documentation and SOPs.
• Orchestrated and communicated data insights that drive investment, business strategies, productivity, and enhanced revenue stream.
• Managed organizational change to meet and align with organization's business goals.
• Leveraged data to better understand customer life cycle and provide captivating experiences to customers with intelligent analytical tools and KPIs for all verticals
• Managed Business Information Technology and Administrative budget with additional role of Chief Administrative Officer.
• Managed customer service, user support, and SLA deliverance.
• Managed DR / Business Continuity plans to ensure data/network integrity, resilience, and Risk tolerance
• Managed information systems for all business-critical applications.
• Devised and wrote corporate technology procedures, modifying security policies for each worker level.
• Researched new technologies and chose best options for company priorities and cost-effectiveness.

• Directly report to the CEO and the Chief Financial Adviser to manage the daily business, financial and technology operations
• Closely worked with global technology managers to ensure on-time completion and deliverance of international projects
• Supervised interdisciplinary departmental heads for effective management of construction and development projects worth 850 million AED, including Client Resource
• Management, IT, CDMO, Procurement, and Office of the Contracts.
• Devised strategies to boost customer sales and drive referrals due to excellent service resulting in new customer relationships.
• Reviewed company's strategic plans and developed departmental goals and standards to support vision.

• Developed departmental goals, plans, and procedural guidelines to maximize the efficiency of IT teams
• Responsible for enterprise infrastructure, IT governance policies, and risk management procedures to ensure stakeholder equity and statutory compliance
• Assessed technology to capitalize on new opportunities with scalable solutions by managing relationships with clients and external IT vendors for cost-efficient resources
• Managed IT Management team with business priorities to ensure timely delivery of information and technology services
• Evaluated IT division performance of employees and external vendors to delegate projects portfolio as per competencies and directed professional development for future technology needs
• Managed IT divisional budgets /resources allocation and performed cost/benefit analysis
• Submitted monthly analysis report on the IT strategy and projects portfolio to
• Executive Management and Executive Committee.Anddiv> and projects portfolio to Executive Management and Executive Committee.

• IT Services & Consulting
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• Monitored office workflow and administrative processes to keep operations running smoothly.
• Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
• Worked closely with organizational leadership and board of directors to guide operational strategy.
• Managed daily operations while overseeing multiple locations to foster increased productivity.
• Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
• Demonstrated products to show potential customers benefits and advantages and encourage purchases.
• Formed strategic partnerships and connected with potential clients to drive business development.
• Monitored and coordinated workflows to optimize resources.
• Evaluated company documentation to verify alignment with regulatory requirements.
• Drafted and distributed reports to assist board members with critical business decisions.
• Optimized operational processes using analytics tools to address client-specific metrics.
• Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.
• Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
• Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
• Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
• Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.

• `Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
• Maintained servers and systems to keep networks fully operational during peak periods.
• Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
• Successfully managed Business IT field service delivery operations for the entire US and Canadian offices for over 25000 users.
• Managed a team of 2 direct reporting IT regional directors, one change management manager, and 75 indirect reports of field engineers.
• Established strategic long-term business IT goals in alignment with the strategic business vision for service solution deliverance.
• Assisted CIO and reduced the capital budget from $34M to $19.8M over three years by inducing efficiencies in the process without impacting service level agreements.
• Devised and managed a Business IT Operating budget of $6 million.
• Provided strategic and architectural guidance for selecting and implementing technologies to satisfy and enhance business requirements and objectives.
• Assisted CIO and CTO in establishing an adaptive global information infrastructure strategy based on business needs and technology trends.
• Managed Change Management policies for all production systems to ensure maximum availability and quality.