Arshana Singh
Fountain,CO
Summary
Attentive professional experienced in guiding and motivating top-quality talent. Well-versed in assessing sales performance and managing staff performance against challenging expectations. Committed to consistently fostering superior customer service standards and communicating with tact and diplomacy.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Assistant Manager
Dollar Tree
El Paso, TX
07.2025 - 07.2026
- Assisted in managing store operations and ensuring compliance with company policies.
- Supervised team members and delegated tasks to enhance productivity.
- Trained new employees on customer service standards and store procedures.
- Resolved customer inquiries and complaints to maintain satisfaction levels.
- Collaborated with management on sales promotions and marketing initiatives.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
Customer Service Representative
Family Dollar
Horizon City, TX
10.2023 - 06.2025
- Assisted customers with product inquiries and provided helpful recommendations.
- Handled merchandise returns and exchanges following store policies.
- Processed transactions accurately using point-of-sale systems.
- Maintained clean and organized store displays for optimal customer experience.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Pharmacy Technician Student
Walgreens
El Paso, TX
10.2024 - 10.2024
- Assisted pharmacists in preparing and dispensing medications accurately.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Collaborated with healthcare professionals to confirm medication orders and dosages.
- Operated pharmacy software for processing prescriptions and managing records.
- Ensured compliance with safety standards and regulations in the pharmacy environment.
- Managed inventory by restocking shelves and organizing medication supplies.
Pharmacy Technician Student
West Valley Pharmacy
Canutillo, TX
09.2024 - 10.2024
- Collaborated with healthcare professionals to confirm medication orders and dosages.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Assisted pharmacists in preparing and dispensing medications accurately.
- Processed prescription orders using pharmacy management software efficiently.
- Operated pharmacy software for processing prescriptions and managing records.
- Maintained organized inventory by restocking shelves and categorizing medication supplies. by restocking shelves and organizing medication supplies.
- Supported daily operations by organizing prescription files and patient records.
Team Member
McAlister's Deli
Augusta, GA
11.2022 - 07.2023
- Delivered exceptional customer service in high-volume deli environment to enhance customer satisfaction.
- Coordinated with team members to optimize workflow during peak hours, ensuring timely service.
- Processed customer transactions accurately using point-of-sale systems.
- Welcomed customers warmly upon entering the store. upon entering the store with friendly demeanor.
- Maintained a clean and organized work area throughout shift.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
Team Member
Tropical Smoothie Cafe
Augusta, GA
05.2022 - 08.2022
- Provided excellent customer service in a fast-paced environment.
- Prepared and assembled food orders according to company standards.
- Processed customer payments accurately at cash registers, contributing to smooth transaction flow.
- Maintained cleanliness and organization of dining and food preparation areas.
- Ensured compliance with health and safety regulations in food handling practices.
- Adapted to various roles in food preparation, ensuring team efficiency and seamless operations.
- Organized inventory shelves for easy access and maintenance of stock levels.
Education
Associate of Applied Science - General Studies
Pikes Peak Community College
Colorado Springs, CO 07.2026 -
Pharmacy Technician - Vocational school
Pima Medical Institute-Tucson
El Paso, TX10-2024
High school diploma -
Academy Of Richmond County High School
Augusta, GA05-2023
Skills
- Retail management
- Employee supervision
- Employee training
- Customer support
- Problem resolution
- Retail operations
- Inventory oversight
- Point-of-sale system
- Cash handling
- Order preparation
- Store maintenance
- Time management
- Communication skills
Certification
PTCB Certification, 01/01/25, 01/2027
Timeline
Associate of Applied Science - General Studies
Pikes Peak Community College
07.2026 -
Assistant Manager
Dollar Tree
07.2025 - 07.2026
Pharmacy Technician Student
Walgreens
10.2024 - 10.2024
Pharmacy Technician Student
West Valley Pharmacy
09.2024 - 10.2024
Customer Service Representative
Family Dollar
10.2023 - 06.2025
Team Member
McAlister's Deli
11.2022 - 07.2023
Team Member
Tropical Smoothie Cafe
05.2022 - 08.2022
Pharmacy Technician - Vocational school
Pima Medical Institute-Tucson
High school diploma -
Academy Of Richmond County High School