Summary
Overview
Work History
Education
Skills
Timeline
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Arshdeep Deol

Summary

Dependable at providing fast, high-quality customer service to guests in a respected time. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. Best trait is developing rapport with customers and getting high praise with the service provided. Positive attitude is key.

Overview

9
9
years of professional experience

Work History

Server Assistant/Food Runner

Prime Cincinnati: Steak | Seafood | Wine
04.2024 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Clear and reset tables efficiently, maintaining a clean and organized dining area.
  • Serve food and beverages according to established fine dining standards, including proper tableside presentation and service.
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.

Server

Ludlow Garage
11.2022 - Current
  • Ability to multitask and work efficiently in a fast-paced environment while directing ticket holders to venue downstairs
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Kept server areas clean and stocked to increase efficiency while working tables.

Cocktail Server/Bartender

Residence Inn By Marriott-Top Of The Park
04.2021 - 12.2023
  • Managed VIP reservations, ensuring personalized experiences and seamless coordination of services.
  • Balanced multiple tasks simultaneously without compromising quality of service provided during busy shifts/ private banquets.
  • Collaborated closely with fellow servers to maintain smooth operations during high-volume events, resulting in satisfied clients and repeat business.
  • Demonstrated extensive knowledge of cocktails and beverages, making recommendations to enhance guests' palate.
  • Able to tend bar and make drinks in timely manner.

Suite Supervisor

Delaware North at Great American Ball Park
02.2021 - 11.2021
  • Overlooking Food Runners, Suite Attendants, and Beverage Room functions.
  • Verifying suites are prepared to standards with necessary food and beverages before guests arrive.
  • Navigate and use POS system in department.
  • Completing paperwork at end of night such as: balancing game day totals, accounting for all suites bills and payments, and printing and organizing next game day food and beverage orders.

Server

Applebee's Bar And Grill
08.2015 - 08.2017
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and non alcoholic-beverages promptly with focused attention to customer needs.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.

Education

Bachelor of Science - Biological Sciences

University of Cincinnati
Cincinnati, OH
04.2022

Skills

  • POS system expert
  • Strong communication skills
  • Detail oriented
  • Exceptional customer service
  • Extrovert
  • Excellent multitasking
  • Food Running/Bussing

Timeline

Server Assistant/Food Runner

Prime Cincinnati: Steak | Seafood | Wine
04.2024 - Current

Server

Ludlow Garage
11.2022 - Current

Cocktail Server/Bartender

Residence Inn By Marriott-Top Of The Park
04.2021 - 12.2023

Suite Supervisor

Delaware North at Great American Ball Park
02.2021 - 11.2021

Server

Applebee's Bar And Grill
08.2015 - 08.2017

Bachelor of Science - Biological Sciences

University of Cincinnati
Arshdeep Deol