Arshita Sharma
Knoxville,Tennessee
Summary
Results driven software developer with experience in web development, IT operations, and accessibility. Skilled in improving user experience, SEO, and system administration across multiple platforms. Strong problem-solver with a collaborative approach to delivering projects.
Overview
3
3
years of professional experience
Work History
Graduate Teaching Assistant
Tickle College of Engineering at University of Tennessee
08.2024 - Current
- Software Development & IT Operations: Assist with the development of software solutions and manage IT operations within the department, focusing on system efficiency and user support.
- Technical Support: Provide technical assistance to faculty, staff, and students by resolving computer issues, troubleshooting, and maintaining system performance across various operating systems, including Linux, Mac OS X, and Windows.
- Inventory & Device Management: Oversee the deployment of IT devices and manage inventory to ensure timely and efficient access to technology resources for academic use.
- Collaboration: Work closely with academic staff to maintain smooth IT operations, ensuring all systems are functioning optimally to support teaching and research activities.
- Continuous Learning: Develop and enhance technical skills by staying updated with the latest technologies and practices in IT and software development.
Student Success Web Development Intern
University of Tennessee Division of Student Success
12.2023 - 08.2024
- Website Development & Maintenance: Collaborated in the development and upkeep of student-centric websites, focusing on improving user interface, functionality, and ensuring responsive and accessible design.
- Content Management: Responsible for uploading, formatting, and updating web content with an emphasis on SEO and digital accessibility, ensuring information is accurate and easily discoverable.
- Technical Support: Provided essential technical assistance to staff and students, efficiently addressing and resolving website-related issues.
- Collaboration & Branding: Worked closely with the communications team to maintain consistent brand messaging and engaged in collaborative projects with peers, ensuring all web properties aligned with university standards.
- Innovation & Research: Stayed updated with the latest trends in web development, suggested innovative ideas, and adhered to university branding and accessibility standards, contributing to the continuous improvement of digital resources.
- Redesigned University Honors Website: Led the redesign of the University Honors website landing page using Figma, creating a modern, user-centered interface that increased student engagement by 25%.
- Stakeholder Collaboration: Worked closely with Honors program staff to ensure the redesigned website met both functional needs and aesthetic goals, resulting in a more engaging and accessible platform for prospective and current students.
- Enhanced Student Appeal: Developed creative design concepts that significantly enhanced the appeal of the website to prospective students while maintaining alignment with the university’s branding guidelines.
Software Accessibility Coordinator Intern
University of Tennessee Libraries
08.2023 - 08.2024
- Extensive Website Audits: Conducted extensive audits on over 500 university and public sector websites, identifying and documenting accessibility issues in alignment with WCAG 2.1 guidelines.
- Compliance and Vendor Management: Reviewed 300+ VPATs for accuracy and coordinated with 50+ vendors to resolve over 150 accessibility issues, resulting in a 70% improvement in compliance rates.
- Comprehensive Reporting: Developed comprehensive accessibility reports with progress tracking metrics, directly aiding stakeholders in making informed decisions to enhance digital inclusivity.
- Independent Testing and Reporting: Independently tested and used templates to compile reports on electronic resources, based on results from manual keyboard testing, automated code checkers, and screen reader software, while flagging high-priority obstacles.
- Significant Impact: Contributed to a 30% improvement in accessibility scores, significantly enhancing the digital experience for users with disabilities.
Full-Stack Developer
Spring Pharmachem
04.2021 - 05.2022
- Optimized performance bottlenecks in existing back-end systems
- Analyzed 30+ user requirements to derive technical software design and performance requirements
- Developed and deployed 20+ front-end Web interfaces to control and monitor the onboard systems
- Tech Stack: React, NodeJS, Docker, Jenkins, MySQL, AWS
Education
Masters in Computer Science -
The University of Tennessee
08.2024
Bachelor of Science - undefined
Panjab University
01.2022
Skills
- Python
- HTML
- CSS
- Javascript
- React
- UX/UI Design
- WCAG 21
- Git/GitHub,
- Problem Solving
- Collaboration
Volunteer Experience
- Big Orange Pantry, University of Tennessee, Supported a campus-wide initiative providing meal assistance to students, faculty, and staff., Facilitated the online ordering and distribution of food and essentials, contributing to the welfare of the UT community in times of need.
- Gurudwara Committee Initiative, Taught basic mathematics and English to underprivileged groups., Provided food, shelter, and organized blood camps for the underprivileged community.
Projects
Website Live Chat Box Integration with AI Support
- Project Overview: Led the integration of a live chat box with AI capabilities for an IT helpdesk portal. The project involved creating user authentication, real-time chat functionality, and an admin dashboard for managing user interactions.
- Key Responsibilities:Designed and implemented the user interface, including chat timelines, login/logout functionality, and custom routes for chat and user data pages.
Integrated AI chatbot support to handle user inquiries when live help was unavailable.
Coordinated with a freelancer to ensure the smooth deployment of the system on a VPS server and managed ongoing updates based on feedback. - Technologies Used: React, Node.js, MongoDB, Vercel, and AI chatbot frameworks.
- Data Analysis: Researched the impact of drug epidemics on U.S. incarceration rates using Python (pandas, numpy, matplotlib) for data analysis and visualization.
- Outcome: Contributed to a report advocating policy changes in the criminal justice system.
- Interactive Web Application: Created a tool to visualize graph algorithms using JavaScript, HTML/CSS, D3.js, and Bootstrap, enhancing the understanding of complex concepts.
- Version Control: Managed project versions and collaboration through Git/GitHub.
- Machine Learning Implementation: Developed a predictive model using K-Nearest Neighbors (KNN) to forecast consumer purchases based on demographic data such as age and salary.
- Accuracy & Impact: Achieved a 92% prediction accuracy, with enhanced data visualization through Matplotlib, and successfully reduced the rate of incorrect predictions by 15%.
Timeline
Graduate Teaching Assistant
Tickle College of Engineering at University of Tennessee
08.2024 - Current
Student Success Web Development Intern
University of Tennessee Division of Student Success
12.2023 - 08.2024
Software Accessibility Coordinator Intern
University of Tennessee Libraries
08.2023 - 08.2024
Full-Stack Developer
Spring Pharmachem
04.2021 - 05.2022
Masters in Computer Science -
The University of Tennessee
Bachelor of Science - undefined
Panjab University
Similar Profiles
Jacob DickensJacob Dickens
Small Animal Rotating Intern at University of Tennessee College of Veterinary MedicineSmall Animal Rotating Intern at University of Tennessee College of Veterinary Medicine
Autumn PredmoreAutumn Predmore
Undergraduate Student at University of Tennessee, College of Arts & SciencesUndergraduate Student at University of Tennessee, College of Arts & Sciences
Madison WolfeMadison Wolfe
Adjunct Instructor at East Tennessee State University- Clemmer CollegeAdjunct Instructor at East Tennessee State University- Clemmer College