Summary
Overview
Work History
Education
Skills
Timeline
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Dana Scott

Knoxville,Tennessee

Summary

Dynamic business owner with a proven track record at G1 Shed Haulers LLC, excelling in customer relations and social media marketing. Demonstrated ability to enhance profitability through strategic cost reduction and exceptional service, while fostering team collaboration and leadership. Committed to delivering tailored solutions that exceed client expectations.

Overview

29
29
years of professional experience

Work History

Business Owner

G1 Shed Haulers LLC
05.2021 - 05.2024
  • Established strong customer relationships through excellent communication and attentive service.
  • Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
  • Scheduled all customer shed deliveries and applied for appropriate permits according to DOT regulations.
  • Maintained all social media accounts (example: Facebook, Instagram, and TikTok) and created all advertisements for all media outlets.
  • Completed all log books for driver and served as a dispatcher for all deliveries.
  • Enhanced company profitability by reducing overhead costs and negotiating favorable contracts with shed builders.

Store Manager

Stewart County Nutrition
05.2018 - 05.2022
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

Human Resources Manager

Dana Corporation Warren Manufacturing
08.1995 - 05.2018
  • Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
  • Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
  • Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
  • Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
  • Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
  • Organized and led staff orientation programs and training to promote collaboration.
  • Motivated employees through special events, incentive programs, and constructive feedback.


Education

No Degree - Accounting

Bethel University
McKenzie, TN
05-1995

High School Diploma -

Henry County High School
Paris, TN
05-1993

Skills

  • Customer service
  • Customer relations
  • Attention to detail
  • Driven and determined
  • Entrepreneurial personality
  • Team collaboration and leadership
  • Business administration
  • Issue resolution
  • Social media marketing
  • Staff hiring
  • Business marketing
  • Public speaking
  • Coaching and mentoring

Timeline

Business Owner

G1 Shed Haulers LLC
05.2021 - 05.2024

Store Manager

Stewart County Nutrition
05.2018 - 05.2022

Human Resources Manager

Dana Corporation Warren Manufacturing
08.1995 - 05.2018

No Degree - Accounting

Bethel University

High School Diploma -

Henry County High School

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Dana Scott