Arshpreet Kaur
Rocklin,CA
Summary
Dynamic and detail-oriented professional with experience at AMPM Arco and Sant Prem Singh NRI Charitable Hospital. Proven track record in customer service and reception management, excelling in multi-line phone operation and appointment setting. Recognized for maintaining a welcoming environment and effectively resolving client inquiries, ensuring satisfaction and loyalty.
Overview
17
17
years of professional experience
Work History
Cashier
AMPM Arco
Rocklin, CA
05.2022 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
Receptionist Administrator
Sant Prem Singh NRI Charitable Hospital
India
11.2008 - 01.2011
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled complaints and questions, and re-directed calls to other team members.
Education
Certified Medical Assistant
CALRegional
400 Sunrise AvenueMSc Information Technology - Programming Languages
Punjab Technical University
Jalandhar BMC Chownk, India 08.2011
Skills
- Reception management
- File organization
- Appointment setting
- Customer service
- HIPAA compliance
- Vital sign monitoring
- CPR
- Immunization administration
- Clinical documentation
Languages
English
Elementary
Punjabi
Full Professional
Hindi
Professional Working
Timeline
Cashier
AMPM Arco
05.2022 - Current
Receptionist Administrator
Sant Prem Singh NRI Charitable Hospital
11.2008 - 01.2011
Certified Medical Assistant
CALRegional
MSc Information Technology - Programming Languages
Punjab Technical University