Summary
Overview
Work History
Education
Skills
Educationandcareerdevelopment
Keyskillsandareasofexperience
Career Experience
Certification
References
Timeline
Generic

Arsola Ballo

El Cajon,CA

Summary

Exceptional interpersonal and communication skills with proficiency to promote confidence and build and maintain strategic business/client relationships, while interfacing positively with people of diverse backgrounds. Well-developed organizational skills; identifies work plans, considers priorities, forecasts problems, and envisions solutions.

Dedicated banking professional well-versed in developing long-lasting and productive relationships with small business customers. Skilled at reviewing accounts and business packages with a practiced eye in order to propose improvements and resolve issues. Excellent communicator and multitasker with strong planning and conflict-resolution skills.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Client Relationship Consultant 3

US Bank
San Diego, CA
02.2024 - Current
  • Engaging with clients, exploring and asking questions to make great recommendations and uncovering needs
  • Calling on leads and Following up with clients for future needs
  • Processing transactions and balancing cashbox daily
  • Building lifelong relationships with consumers, small businesses, and high-value clients.
  • Developed and maintained strong client relationships, earning trust and consistently achieving sales goals for both individual and small business products.
  • Conducted needs assessments to recommend and implement customized financial solutions, including savings accounts, loans, and investment products.
  • Assisted small business owners with personal banking needs such as business checking accounts, personal loans, and credit card products, setting the stage for future business banking discussions.

Teller / Customer Service / Personal Banker

Wells Fargo
San Diego, CA
07.2012 - 10.2016
  • Greeting customers and making them feel welcome, as well as catching up with those you see regularly
  • Processing transactions for customers to help them manage their finances
  • Finding ways to make financial services more convenient for customers, by providing different products to help accommodate to each customer
  • Recommending additional products and services to meet customers' needs
  • Cash Handling and balancing
  • Meeting quarterly sales and customer service quotas and goals
  • Maximize full sale quotas and recognition each quarter

Lead Sales/ Key holder

Aldo Shoes
San Diego, CA
01.2012 - 05.2012
  • Mid-day, and closing cash count, making sure we are not over or short
  • Making my sales goal for the weekly budget and striving for better
  • Organizing and cleaning the store
  • Recommend merchandise to customers based on their needs and preferences
  • Responded to customer questions and requests in a prompt and efficient manner
  • Built relationships with customers to increase likelihood of repeat business

Education

Business Administration -

Cuyamaca College
San Diego, CA
01.2014

High School diploma -

Granite Hills High School
San Diego, CA

Skills

  • Account Management
  • Relationship Building
  • Interpersonal Skills
  • Communication Skills
  • Team Player
  • Team Builder
  • Goal oriented
  • Cross-selling products
  • Cash flow forecasting

Educationandcareerdevelopment

  • Cuyamaca College, San Diego, CA, Business Administration, 05/01/14
  • Granite Hills High School, San Diego, CA, Earned High School diploma at the top 10% percent of the graduating class. Involved in rigorous advanced placement (A.P) classes. Honors: Principal's honor roll for 3 continuous years.

Keyskillsandareasofexperience

Manage a large account base; consistently exceeding revenue goals by actively prospecting for new customers, effectively prioritizing leads and working with existing accounts to expand business and obtain valuable referrals., Exceptionally well-developed interpersonal and communication skills; establishes professional rapport with customers, employees and executives. Dedicated, innovative and self-motivated team player/builder.

Career Experience

  • US Bank, San Diego, CA, Client Relationship Consultant 3, 02/01/24, Present, Engaging with clients, exploring and asking questions to make great recommendations and uncovering needs., Calling on leads and Following up with clients for future needs., Processing transactions and balancing cashbox daily., Building lifelong relationships with consumer, small business and high value clients.
  • Wells Fargo, San Diego, CA, Teller / Customer Service / Personal Banker, 07/01/12, 10/01/16, Greeting customers and making them feel welcome, as well as catching up with those you see regularly., Processing transactions for customers to help them manage their finances., Finding ways to make financial services more convenient for customers, by providing different products to help accommodate to each customer., Recommending additional products and services to meet customers' needs., Cash Handling and balancing., Meeting quarterly sales and customer service quotas and goals., Maximize full sale quotas and recognition each quarter.
  • Aldo Shoes, San Diego, CA, Lead Sales/ Key holder, 01/01/12, 05/01/12, Mid-day, and closing cash count, making sure we are not over or short., Making my sales goal for the weekly budget and striving for better., Organizing and cleaning the store., Recommend merchandise to customers based on their needs and preferences., Responded to customer questions and requests in a prompt and efficient manner., Built relationships with customers to increase likelihood of repeat business.

Certification

  • Notary public

References

References available upon request.

Timeline

Client Relationship Consultant 3

US Bank
02.2024 - Current

Teller / Customer Service / Personal Banker

Wells Fargo
07.2012 - 10.2016

Lead Sales/ Key holder

Aldo Shoes
01.2012 - 05.2012

Business Administration -

Cuyamaca College

High School diploma -

Granite Hills High School
Arsola Ballo