Highly motivated with management skills and extensive customer service and sales skills. AAttention to detail oriented with a drive to complete all work and responsibilities timely and accurately.
Work History
General Manager
12 Years 5 Months
Skippack Village Italian Market | 03.2014 - Current
Managed opening and closing of location, overseeing administrative duties. Order and organize retail and inventory items. Take and complete customer orders and complete catering orders and setups to ensure timely and accurate delivery . along with set ups . Ensured a positive customer service experience.
Developed and implemented staff training programs to enhance team efficiency and performance.
Oversaw daily operations, ensuring high standards in product quality and customer service.
Owner/Operator
17 Years 1 Month
Self . Advanced Cleaning Service | 02.1998 - 03.2015
Managed daily operations to ensure high-quality cleaning services and customer satisfaction.
Developed efficient workflows to optimize staff productivity and resource allocation.
Trained and mentored new employees on cleaning techniques and safety protocols.
Implemented quality control measures to maintain service standards across all projects. Attain and secure clients and accounts .
Consulted with customers to assess needs and propose optimal solutions.
Automotive Technician
22 Years 9 Months
Various Employers | 06.1974 - 03.1997
A rate technician with ASE certifications . Diagnosed and repaired any and all vehicle problems .