Art Orihuela
Coos Bay
Summary
Bilingual sales consultant with expertise in vehicle selection, product demonstrations, and CRM software. Proven ability to analyze customer needs and deliver tailored financing solutions.
Overview
10
10
years of professional experience
Work History
Sales Consultant
Edmark Toyota
Nampa
06.2018 - Current
- Guided customers through vehicle selection and financing options.
- Demonstrated vehicle features and benefits, enhancing customer understanding and engagement.
- Collaborated with team to improve customer service experiences, leading to increased satisfaction.
- Managed customer inquiries and resolved concerns efficiently.
- Maintained knowledge of industry trends and competitor offerings.
- Trained new sales staff on dealership policies and sales techniques.
- Utilized CRM software to track customer interactions and follow-ups.
- Assessed customer needs and identified tailored solutions, effectively addressing individual preferences.
- Analyzed customer needs and preferences to recommend appropriate products.
Sales Consultant
Peterson Chevrolet
Boise
08.2016 - 06.2018
- Guided customers through vehicle selection and financing options.
- Conducted product demonstrations to showcase vehicle features and benefits.
- Analyzed customer needs to tailor solutions that addressed specific requirements.
- Managed customer inquiries and resolved concerns efficiently.
- Collaborated with team members to streamline customer service processes for improved satisfaction.
- Maintained knowledge of industry trends and competitor offerings.
- Utilized CRM software to manage customer interactions and ensure timely follow-ups.
- Worked with fellow sales team members to achieve group targets.
Education
High School Diploma -
Charter Oak High School
Covina, CA06-1984
Skills
- Vehicle selection and product demonstration
- Customer analysis and financing options
- CRM software proficiency
- Customer relationship management
- Bilingual communication skills
Languages
English
Professional
Spanish
Professional
Timeline
Sales Consultant
Edmark Toyota
06.2018 - Current
Sales Consultant
Peterson Chevrolet
08.2016 - 06.2018
High School Diploma -
Charter Oak High School