Summary
Overview
Work History
Education
Skills
Timeline
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Art Urquiola

Houston,Tx

Summary

Experienced Sales Professional with strong leadership and relationship-building skills. Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.

Overview

23
23
years of professional experience

Work History

General Manager

Uhaul Storage and Rentals
  • Manage staff
  • Walk Storage Facilities
  • Truck Rentals
  • Operations Payroll and P&L.

Director of Service and Warehouse

Alarmtechs
08.2015 - Current
  • Manage entire service department including technicians and construction crews
  • Dispatched technicians on service calls and scheduled crews on new construction
  • Ordered new material and managed inventory for each project the company had scheduled
  • Manage warehouse, track and order new product and maintain relations with Vendors
  • Invoice open service orders

Travel Agent Sales

Vacations To Go
06.2011 - 08.2015
  • Helping customers pick the right product to suit their needs
  • Invoicing and creating confirmations for customers
  • Managing and servicing a large customer base.

Service Manager

Alarmtechs
11.2006 - 06.2011
  • Managed entire service department including technicians and construction crews
  • Dispatched technicians on service calls and scheduled crews on new construction
  • Ordered new material and managed inventory for each project the company had scheduled.

Sales

Rustoleum Floor Systems
02.2001 - 11.2006
  • In home sales
  • Regularly exceeded targeted sales goals by 10-20%
  • Demonstrate products at customer locations and answer questions about service
  • Draft sales proposals and complete contracts
  • Maintain 24/7 availability for customer concerns or questions.

Education

Lonestar College
Houston, Tx

Mayde Creek High School
Houston, Tx
05.1994

Skills

  • Budgeting and finance
  • Project management
  • Team liaison
  • Self-motivated
  • Strong verbal communication
  • Conflict resolution
  • Data management
  • Staff development
  • Risk management processes and analysis

Timeline

Director of Service and Warehouse

Alarmtechs
08.2015 - Current

Travel Agent Sales

Vacations To Go
06.2011 - 08.2015

Service Manager

Alarmtechs
11.2006 - 06.2011

Sales

Rustoleum Floor Systems
02.2001 - 11.2006

General Manager

Uhaul Storage and Rentals

Lonestar College

Mayde Creek High School

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Art Urquiola