Shane Carpenter
Lubbock,TX
Summary
Dedicated Sales professional, Finance Mgr, Sales Mgr, and General Mgr, with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
25
25
years of professional experience
Work History
General Manager
NXTLVL Marine
01.2020 - 03.2023
- Penciled, structured, submitted all deals from start to finish.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- In charge of entire dealership, including the sales, service and parts department.
General Manager
San Angelo RVs
10.2017 - 12.2020
- Penciled, structured, submitted all deals from start to finish.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- In charge of entire dealership, including the sales, service and parts department.
Sales Consultant/Sales Mgr
DD Texas Outfitters
03.2012 - 09.2016
- Provided sales and customer service assistance to walk-in traffic
- Responded to telephone and in-person requests for information.
- Followed up with existing customers to provide additional support and address concerns.
- Evaluated customer purchase requirements and recommended best-fit company offerings.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
Sales Consultant
RDA Pro Mart
05.2008 - 02.2012
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Followed up with existing customers to provide additional support and address concerns.
- Evaluated customer purchase requirements and recommended best-fit company offerings.
- Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
- Maximized customer retention by resolving issues quickly.
Sales Representative, Finance Manager
Gene Messer Ford
06.1998 - 04.2008
- Managed customer accounts to secure customer satisfaction and repeat business.
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Did all aspects of Finance from start to finish including submitting, signing, funding, etc,
Education
Master of Arts - Mid-Management/Education
The University of Texas At San Antonio
San Antonio, TX05.1997
Bachelor of Arts - Broadcast Journalism
Texas Tech University
Lubbock, TX05.1995
High School Diploma -
Boerne High School
Boerne, TX05.1990
Skills
- Budgeting and Finance
- Price Structuring
- Key Account Management
- Profit and Revenue-Generating Strategies
- Excellent Communication Skills
- Product Knowledge
- Structure Finance Deals
- Sell Back End Products (Warranty, Gap, Service Plans)
- Running a Desk, Penciling All Deals
- Overseeing Service and Parts Departments
References
Armando Sanchez: Retired Sales Manager, General Manager at Gene Messer Ford-Smith South Plains Ford...806-790-0489
Blake Flanagan: Managing Partner, NXTLVL Marine Dealerships of Texas...979-743-1200
David Burnett: Owner of Dealer Specialists, Extended Service Contacts...210-602-7976
Timeline
General Manager
NXTLVL Marine
01.2020 - 03.2023
General Manager
San Angelo RVs
10.2017 - 12.2020
Sales Consultant/Sales Mgr
DD Texas Outfitters
03.2012 - 09.2016
Sales Consultant
RDA Pro Mart
05.2008 - 02.2012
Sales Representative, Finance Manager
Gene Messer Ford
06.1998 - 04.2008
Master of Arts - Mid-Management/Education
The University of Texas At San Antonio
Bachelor of Arts - Broadcast Journalism
Texas Tech University
High School Diploma -
Boerne High School
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