Zoie Fox

• Cashier / customer service.
• Trained new team members by relaying information on company procedures and safety requirements.
• Drink maker / food prep.
• Opening and closing duties / coaching team members on all swig policies and procedures.
• Promoted reward programs and customer loyalty offerings.
• Kept work areas clean, organized, and safe to promote efficiency and team safety.
• Learned all required tasks quickly to maximize performance.
• .Fostered positive work environment, leading by example and offering support to team members as needed.

• >Maintained a clean and welcoming environment for guests, contributing to positive dining experiences
• Trained new front of house employees on company. policies, menu knowledge, and customer service techniques for seamless integration into the team.
• Supported back of house staff by relaying guest feedback and coordinating special requests or dietary restrictions.
• Reset tables between guests by restocking low items and wiping down surfaces.
• Kept kitchen, counter and dining areas cleaned and sanitized.
• Prepared recipe ingredients by washing, peeling, cutting, and measuring.
• Prepared salads, soups and sandwiches for customers.
• Prepared food items such as meats, poultry, and fish for frying purposes.
• Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.

Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.

• Greeted customers and helped with product questions, selections, and purchases.
• Helped customers complete purchases, locate items, and join reward programs.
• Greeted customers and provided outstanding customer service.
• Trained new employees in sales techniques and store procedures, improving team effectiveness.
• Handled customer complaints with empathy and patience, resolving issues to maintain positive store reputation.
• Increased sales floor efficiency by organizing merchandise and ensuring items were easy to locate.
• Managed efficient cash register operations.