Kailin Henson
Riverview
Summary
Professional team-oriented worker with consistent record of supporting operational goals and achieving results. Adept at fostering strong team collaboration and adapting to changing needs efficiently. Known for reliability and proactive approach, leveraging effective communication and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Team Member/Shift Leader
Grain & Berry
05.2023 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Maintained productive, efficient approach to all tasks.
- Worked different stations to provide optimal coverage and meet production goals.
- Assisted with inventory counts and stocking of merchandise.
- Trained new team members by relaying information on company procedures and safety requirements.
- Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.
- Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Restaurant Support
Circles Waterfront Restaurant
10.2021 - 03.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked flexible hours across night, weekend, and holiday shifts.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
Cashier/ Pricing Specialist
Fields & Table
05.2021 - 07.2021
- Greeting customers
- Collect payments
- Counting money in cash drawer
- Creating prices for product
- Receiving and keeping track of shipments
- Merchandise products
Team Member
Grain & Berry
02.2020 - 05.2021
- Exercise good public and customer relations skills
- Prepare all food and drink orders according to company guidelines
- Comply with all health regulations and company policies
- Clean and cut all fruit and vegetables needed for customer orders
- Handled currency and credit transactions quickly and accurately
- Prepped and handled food to ensure all safe zones for food are met according to company's sanitation standards and guidelines
- Worked in a fast pace, team-oriented environment as well as implement proper communication with co-workers.
- Recognized and adhered to all sanitation, safety, security policies and procedures to provide a safe environment for all.
Crew Member
Moe’s Southwest Grill
03.2019 - 02.2020
- Greeted customers and provided excellent customer service
Customer Service Representative
Burger King
11.2018 - 03.2019
- Assisted counter staff in packing ready orders and distributing to customers.
- Loaded trays with accessories, including eating utensils, napkins, and condiments.
- Immediately informed supervisors when supplies were low or if equipment was not functioning properly.
- Demonstrated integrity and honesty while interacting with guests, team members and managers.
- Promptly and empathetically handled guest concerns and complaints.
- Greeted customers and provided excellent customer service.
- Handled currency and credit transactions quickly and accurately.
Education
High School Diploma -
Riverview High School
Riverview, FL05.2020
Associate’s Degree - undefined
Hillsborough Community College
Ruskin, FL05.2026
Skills
- Customer service
- Data entry
- MS Office proficiency
- Administrative support
- Complaint resolution
- Creative problem solving
- Computer proficient
- Collaboration and teamwork
- Leadership qualities
- Task prioritization
Timeline
Team Member/Shift Leader
Grain & Berry
05.2023 - Current
Restaurant Support
Circles Waterfront Restaurant
10.2021 - 03.2023
Cashier/ Pricing Specialist
Fields & Table
05.2021 - 07.2021
Team Member
Grain & Berry
02.2020 - 05.2021
Crew Member
Moe’s Southwest Grill
03.2019 - 02.2020
Customer Service Representative
Burger King
11.2018 - 03.2019
Associate’s Degree - undefined
Hillsborough Community College
High School Diploma -
Riverview High School
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