Torey Kay
Lubbock,TX
Summary
Skilled Case Manager with a proven track record from DePelchin Children's Center, adept in crisis intervention and case documentation. Demonstrates exceptional adaptability and ethical decision-making, enhancing client support and achieving significant outcomes. Excels in multitasking and time management, leveraging computer literacy to streamline operations. Committed to learning, growing professionally and gaining knowledge.
Overview
7
7
years of professional experience
Work History
Case Manager
DePelchin Children's Center
10.2019 - Current
- Participates in team meetings to discuss case management strategies for individual cases.
- Educates clients on available community resources and how to access them effectively.
- Assist clients with obtaining basic needs such as housing, food, clothing, transportation, and medical care.
- Completes individual service plans every 90 days for every client.
- Hosts in person/zoom meetings to discuss goals and progress for each client prior to each service plan.
- Conducts monthly home visits to ensure the safety of the child and ensure the home remains in compliance with minimum standards.
- Maintains accurate records of client progress and documentation of all contacts with clients.
- Demonstrates success in building relationships with clients and families and providing emotional support.
- Advocates for every child to reach permanency.
- Establishes and maintains relationships with other community agencies and organizations to meet community needs and avoid duplication of services.
Direct Care Staff
Texas Boys Ranch
11.2018 - 09.2019
- Encouraged healthy lifestyle choices through education about nutrition and exercise habits.
- Maintained accurate documentation of client progress, noting changes in behavior or health status as needed.
- Attended training sessions on relevant topics including First Aid and CPR certification.
- Transported children to and from medical/dental/therapy appointments as needed.
- Monitored medications for accuracy in dosage levels according to doctor's orders.
- Responded quickly and effectively to emergency situations, utilizing crisis intervention skills when necessary.
- Utilized strong problem-solving abilities to provide creative solutions to challenging behavioral issues.
- Participated in crisis intervention and de-escalation procedures.
Education
College of Human Sciences - Community, Family and Addiction Sciences
Texas Tech University
Lubbock, Texas05.2018
Skills
- Ethical Decision-Making
- Case Documentation and Reporting
- Multitasking Abilities
- Conflict Resolution
- Adaptability
- Time Management
- Crisis Intervention
- Computer Literacy
- Relationship building
- Records management
Timeline
Case Manager
DePelchin Children's Center
10.2019 - Current
Direct Care Staff
Texas Boys Ranch
11.2018 - 09.2019
College of Human Sciences - Community, Family and Addiction Sciences
Texas Tech University
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