Summary
Overview
Work History
Education
Skills
References
Certification
Timeline
Generic

Torey Kay

Lubbock

Summary

Skilled Case Manager with a proven track record from DePelchin Children's Center, adept in crisis intervention and case documentation. Demonstrates exceptional adaptability and ethical decision-making, enhancing client support and achieving significant outcomes. Excels in multitasking and time management, leveraging computer literacy to streamline operations. Committed to learning, growing professionally and gaining knowledge.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Case Manager

DePelchin Children's Center
Lubbock
10.2019 - Current
  • Participates in team meetings to discuss case management strategies for individual cases.
  • Educates clients on available community resources, and how to access them effectively.
  • Assist clients with obtaining basic needs such as housing, food, clothing, transportation, and medical care.
  • Completes individual service plans every 90 days for each client.
  • Hosts in-person/Zoom meetings to discuss goals and progress for each client prior to each service plan.
  • Conducts monthly home visits to ensure the safety of the child, and to ensure the home remains in compliance with minimum standards.
  • Maintains accurate records of client progress, and documentation of all contacts with clients.
  • Demonstrates success in building relationships with clients and families, and providing emotional support.
  • Advocates for every child to reach permanency.
  • Establishes and maintains relationships with other community agencies and organizations to meet community needs, and avoid duplication of services.

Direct Care Staff

Texas Boys Ranch
Lubbock
11.2018 - 09.2019
  • Encouraged healthy lifestyle choices through education about nutrition and exercise habits.
  • Maintained accurate documentation of client progress, noting changes in behavior or health status as needed.
  • Attended training sessions on relevant topics including First Aid and CPR certification.
  • Transported children to and from medical/dental/therapy appointments as needed.
  • Monitored medications for accuracy in dosage levels according to doctor's orders.
  • Responded quickly and effectively to emergency situations, utilizing crisis intervention skills when necessary.
  • Utilized strong problem-solving abilities to provide creative solutions to challenging behavioral issues.
  • Participated in crisis intervention and de-escalation procedures.

Education

Community, Family and Addiction Sciences

Texas Tech University
Lubbock, Texas

Skills

  • Ethical Decision-Making
  • Case Documentation
  • Multitasking Abilities
  • Conflict Resolution
  • Adaptability
  • Time Management
  • Crisis Intervention
  • Computer Literacy
  • Problem solving
  • Decision-making
  • HIPAA compliance
  • Emotional awareness

References

Professional:

Diserea Herrera, (806)559-9162, dnavejar@depelchin.org

Shelby Martin, (806)809-3842, smartin14@gmail.com 

Britni Main, (806)239-7515, bmain@depelcin.org

Personal/Professional:

Jana LaRue, (806)777-1466, janalarue@yahoo.com

Morgan Jackson, (806)544-6509, morganjackson1279@gmail.com 

Personal:

Sami Smith, (806)831-9702

Certification

  • CPR/1st Aid AED
  • Youth Mental Health First Aid

Timeline

Case Manager

DePelchin Children's Center
10.2019 - Current

Direct Care Staff

Texas Boys Ranch
11.2018 - 09.2019

Community, Family and Addiction Sciences

Texas Tech University

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