Arta Duka
Staten Island,NY
Summary
Reliable professional with background in financial transactions, known for high productivity and efficient task completion. Possess key specialized skills in cash handling, customer service, and fraud detection which contribute to maintaining accuracy and promoting client trust. Excel in communication, problem-solving, and time management, ensuring seamless operations and positive customer experiences. Creative Business Analyst with broad-based background in highly competitive and dynamic organizations. Recognized as decisive leader and excellent team player. Committed to forming strong, productive teams.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Teller
TD Bank
Staten Island, NY
08.2024 - Current
- Processed high-volume financial transactions while ensuring data accuracy and quality standards
- Utilized Excel for data validation and reporting, supporting branch-level decision-making
- Provided excellent customer service while identifying opportunities for financial product recommendations
- Collaborated with team members to maintain compliance and uphold best practices in data management
Freelance Project Manager / Scrum Master
Upwork
08.2023 - Current
- Managed medium-scale projects using Agile methodology, ensuring timely delivery of milestones
- Documented source-to-target mappings and defined data quality rules for clients’ systems
- Conducted stakeholder meetings, communicated progress through PowerPoint presentations, and maintained task tracking via Jira
- Partnered with cross-functional teams to address data governance needs and enhance system functionality
Data Analyst and Model Specialist
Raiffeisen Bank
03.2021 - 03.2023
- Sourced and integrated enterprise data into data platforms, ensuring quality and accuracy
- Conducted business analysis activities to gather and document data requirements, aligning with business objectives
- Defined data quality rules and implemented validation processes, improving reliability by 30%
- Designed and maintained source-to-target mappings, supporting seamless data integration
- Created dashboards and reports using Power BI and Excel to present insights to executives
- Partnered with stakeholders to implement master data management strategies
Junior Data Analyst and Model Specialist
Raiffeisen Leasing
02.2019 - 03.2021
- Analyzed business requirements and ensured proper documentation for data sourcing plans
- Automated operational reporting tasks using SQL and Python, saving 40% of time
- Led efforts to improve data quality through structured governance practices and validation frameworks
- Facilitated stakeholder communication via clear documentation and concise updates in MS PowerPoint
Self-Prospector and Market Specialist
SliceLife
07.2018 - 11.2018
- Conducted market analysis to identify key business opportunities, enhancing data-driven decision-making
- Utilized Excel for efficient data collection and analysis, improving processes by 25%
Education
Bachelor of Science - Computer Science
South-Eastern European University (SEEU)
Skills
- SQL
- Python
- SAS
- Power BI/Tableau
- Excel
- Scrum Master
- Data Quality Standards
- Source-to-Target Mapping
- Agile Methodology
- Jira
- MS Project
- MS Suite
- Dashboards
- Executive Presentations
- Salesforce
- MySQL
- Visual data representation
Certification
- Microsoft Certified: DA-100 – Analyzing Data with Power BI
- Scrum Master Certification
Accomplishments
- Improved data quality by 30% through the implementation of robust validation frameworks.
- Automated reporting workflows using SQL and Excel, reducing manual effort by 40%.
- Awarded Employee of the Year (2019) for delivering high-impact data solutions.
- Delivered multiple medium-scale projects, aligning with business goals and exceeding expectations.
Timeline
Teller
TD Bank
08.2024 - Current
Freelance Project Manager / Scrum Master
Upwork
08.2023 - Current
Data Analyst and Model Specialist
Raiffeisen Bank
03.2021 - 03.2023
Junior Data Analyst and Model Specialist
Raiffeisen Leasing
02.2019 - 03.2021
Self-Prospector and Market Specialist
SliceLife
07.2018 - 11.2018
Bachelor of Science - Computer Science
South-Eastern European University (SEEU)