Artesha Fisher
Summary
Highly motivated and energetic professional with diverse experience in software vendor management. Interested in continuing a career in Business Development. Exceptional ability for meeting organizational objectives and demands, while tending to day-to-day operations and complying with administrative and policy regulations. Dynamic individual with hands-on experience in Technical Support and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
17
17
years of professional experience
1
1
Certification
Work History
SUPPLIER OUTREACH SPECIALIST
SAP Ariba
Pittsburgh
01.2014 - 04.2024
- Communicate SAP Ariba's value proposition, product offerings, and services to suppliers, highlighting the benefits they can gain by partnering with us
- Work cross-functionally with product, engineering, and marketing to pursue growth, coordinate additional enablement needs to drive, adoption, ensure seamless resolution of escalated issues, and communicate product needs and request
- Coordinate and deliver supplier training sessions and webinars to enhance their understanding and utilization of SAP Ariba's platform
- Managed a caseload of clients, providing personalized support and guidance throughout their journey to access vital resources.
- Identify and forecast risk; create, maintain and manage mitigation strategies and clearly communicate needs from an SAP Ariba solutions base point of view.
- Maintained accurate records of client interactions, progress, and outcomes using CRM software for efficient reporting purposes.
Executive Assistant
KBK ENTERPRISES
PITTSURGH
01.2011 - 01.2013
- Coordinated and prepared meeting agendas, presentations, reports, and other documents as needed
- Served as a primary point of contact for internal and external stakeholders, ensuring timely and professional communication
- Assist in the preparation and distribution of board meeting materials, maintained accurate records and documented meeting minutes
- Conduct research and compile data to support decision-making processes and enable the executive team's strategic planning
- Supported the executive team in cultivating relationships with donors, sponsors, and community partners
- Collaborate with other administrative staff members to ensure efficient office operations and cross-functional support
- Screened and prioritized incoming correspondence, calls, and emails, provided timely responses, or routed them to the appropriate individuals.
MEMBERSHIP REPRESENTATIVE
WQED Multimedia
PITTSBURGH
01.2007 - 01.2007
- Maintained accurate and up-to-date donor records in the database, ensuring data integrity and confidentiality
- Collaborated with marketing and communications teams to create compelling membership-related content for various platforms
- Assisted with planning and executing member events, including virtual events, fundraisers, and exclusive screenings.
- Worked closely with the marketing team to align messaging, branding, and collateral materials for a cohesive representation of the organization''s value proposition.
- Implemented a CRM system to efficiently manage member data, track interactions, and ensure timely follow-ups with prospective and current members.
- Enhanced overall member satisfaction by conducting regular surveys, analyzing feedback, and implementing improvements accordingly.
Education
No Degree -
University of Pittsburgh
Pittsburgh, PASkills
- CUSTOMER SERVICE
- PROCUREMENT PROCESSES
- SUPPLY CHAIN MGMT
- PROBLEM SOLVING
- CONTRACT NEGOTIATION
- BUSINESS ADMINISTRATION
- SUPPLIER RELATIONSHIP
- VENDOR RELATIONSHIPS
- CUSTOMER RELATIONSHIP MANAGEMENT (CRM)
- COLLABORATION AND TEAMWORK
- EMPLOYEE TRAINING
- CPR/AED CERTIFIED
Page
2
References
Sarah Sevcik, Manager of Trading Partner Services, Enablement & Education, SAP North America | Intelligent Delivery Group, 412-222-6325, 412-551-5638
Certification
- Certified Personal Trainer, Femnomenal Fitness September 2023- Currently
Timeline
SUPPLIER OUTREACH SPECIALIST
SAP Ariba
01.2014 - 04.2024
Executive Assistant
KBK ENTERPRISES
01.2011 - 01.2013
MEMBERSHIP REPRESENTATIVE
WQED Multimedia
01.2007 - 01.2007
No Degree -
University of Pittsburgh