Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Cristiane Diehl

Austin,TX

Summary

Resourceful Specialist offering expertise in problem-solving, data analysis and customer service. Adept at quickly learning new technologies and processes for driving success. Proven track record of successfully managing multiple projects and developing innovative solutions.

Overview

18
18
years of professional experience

Work History

Supplier Master Data Specialist

Tesla
07.2022 - 04.2024
  • Utilized Tesla's homegrown web-based systems to accurately create, maintain and validate supplier master data on a timely basis for NA region
  • Engaged with suppliers and internal stakeholders to ensure compliance with the Global Procurement Policy and country-specific laws
  • Maintained accurate tax information to support year-end processing of 1099's and other compliance requests
  • Supported with performing root-cause analysis on master data integration issues and executed corrective action
  • Ensured SOX compliance for all controls.
  • Managed various projects simultaneously while successfully meeting deadlines through effective multitasking abilities.
  • Contributed to project success by providing expert guidance on proper utilization of available resources within the context of relevant goals and objectives.
  • Maintained adherence to industry standards and compliance regulations through rigorous quality control measures applied throughout all stages of master data lifecycle management.
  • Assisted in the implementation of a new master data management system, ensuring seamless transition with minimal disruption to daily operations.
  • Exceeded departmental performance targets consistently due to strong analytical capabilities and proactive problem-solving skills.
  • Reduced data discrepancies by diligently updating and maintaining accurate records in a timely manner.
  • Collaborated with cross-functional teams to gather requirements for master data initiatives, resulting in improved interdepartmental communication.
  • Trained new team members on master data best practices, contributing to the overall efficiency of the department.

Direct AP Senior Specialist

Whole Foods Market
11.2014 - 07.2022
  • Managed $50 million+ and growing AP relationship with Allegro Coffee by setting up check-ins with their AR, verifying documentation of received goods, and running detailed statement reviews
  • Contributed to, maintain, and organize at least a thousand documents each year in the team's shared drive, primarily backup on payment discrepancy research, allowing accounting and receiving leadership to audit payments processed by AP
  • Ensured proper authorization of vendor invoices through a three-way match (the invoice, the purchase order, and the receiving report) for proper manual payment as needed
  • Ran daily reports to identify duplicates, aging work items, high profile invoices and blocked invoices.
  • Identified areas in need of critical improvement and implemented strategies to achieve targets.
  • Supported department leadership in implementing new policies, procedures and controls.
  • Optimized resource allocation through careful analysis and data-driven decision-making, maximizing departmental efficiency.
  • Established strong working relationships with clients through exceptional customer service and proactive communication efforts.
  • Introduced innovative solutions to address critical business challenges, driving significant improvements in performance metrics.
  • Streamlined internal processes for improved operational efficiency and cost savings.
  • Spearheaded cross-functional collaboration initiatives to foster innovation and drive business growth.
  • Ensured compliance with industry regulations by keeping abreast of changes in legislation and updating internal policies accordingly.
  • Oversaw work of junior personnel, helping to motivate strong performance and improve overall knowledge with focus on mentoring and coaching.
  • Assisted with developing effective [Type] policies and procedures to improve operations.
  • Offered coaching and resources to help program participants maintain progress and achieve goals.
  • Modeled effective and constructive communication behaviors between department heads, low-level staff and senior leaders to improve cross-functional collaboration.
  • Maintained database systems to track and analyze operational data.
  • Gathered, organized and input information into digital database.
  • Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.

Entrepreneur

Marigold Artisanal Granola
05.2017 - 05.2020

I owned a small-scale granola business, where I handled everything from production to marketing. I ensured efficient bookkeeping, developed branding elements, and managed compliance with regulatory standards.

  • Launched new product lines successfully through comprehensive planning, strategy and research.
  • Determined business plan, mission statement, and vision.
  • Established a successful startup by researching market opportunities, creating a business plan, and securing funding.
  • Managed financial aspects of the business including budgeting, forecasting, cash flow management, and financial reporting to stakeholders.
  • Enhanced online presence with well-designed websites, engaging social media content, and targeted digital advertising campaigns.
  • Mapped income generating strategies to grow revenue.
  • Identified target customer segments through in-depth research, building tactical marketing strategies.
  • Developed strategic partnerships with key industry players to enhance brand visibility and credibility.
  • Negotiated supplier contracts to secure competitive pricing for materials and services.
  • Negotiated contracts with suppliers for favorable terms that resulted in significant cost savings for the company.
  • Optimized supply chain processes for increased efficiency, cost reduction, and better inventory management.
  • Maintained strict regulatory compliance across all aspects of the business operations ensuring legal requirements were always met.
  • Interacted well with customers to build connections and nurture relationships.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.

Procurement Specialist

Whole Foods Market
10.2010 - 11.2014
  • Arranged merchandising displays to optimize layout and shopping experience for customers, emphasizing local, organic, and new products
  • Cross-merchandised Lifestyle with Meat and Seafood to drive sales in both categories
  • Championed all WFM Quality Standard and Ratings programs, primarily the GAP 5-step Animal rating, Responsibly Grown rating, Seafood Sustainability, and Responsibly Farmed Seafood certificates by understanding certificate guidelines, training team members, and educating customers
  • Actively reviewed and analyzed product labels of new inventory
  • Communicated inventory needs to regional purchasing team by running sales and inventory reports, helping ensure proper on-hand.
  • Collaborated with internal departments to better understand needs and determine purchasing requirements.
  • Maintained strict adherence to health and safety regulations, ensuring a clean and sanitary work environment at all times.
  • Developed and maintained detailed records of all procurement activities for accurate tracking and reporting purposes.
  • Tracked purchase orders and followed up with vendors and carriers to support timely deliveries.
  • Carefully read and interpreted requisition orders to understand specialized terms and requirements.
  • Maintained ongoing communication with suppliers to promote workflow and respond to inquiries.
  • Improved supplier relationships through regular communication and collaboration, enhancing overall service quality.
  • Researched and identified potential new suppliers to increase vendor base.
  • Coordinated closely with finance teams to monitor budgets and cash flow implications related to procurement activities.

Pastry Chef

Whole Foods Market
10.2006 - 10.2010
  • Determined quantity of product to prepare for next day operation by maintaining detailed production schedule.
  • Cycled menus to keep offerings fresh and interesting for customers.
  • Developed cross-functional relationships with other departments, ensuring smooth operations and timely completion of tasks during special events or peak business hours.
  • Implemented efficient production techniques, reducing waste and improving overall pastry quality.
  • Effectively managed multiple tasks simultaneously during high-volume periods, maintaining consistent quality across all products.
  • Developed new pastry recipes for seasonal menus, resulting in increased sales and positive feedback.
  • Produced allergy-friendly gluten-, dairy- and egg-free variations of classic recipes.
  • Consistently met tight deadlines for special orders, ensuring client satisfaction and repeat business.
  • Contributed to successful catering events by designing custom dessert menus tailored to specific client preferences.
  • Oversaw purchasing, storage, and use of kitchen supplies.
  • Streamlined inventory management processes to minimize food spoilage while maintaining adequate stock levels.
  • Received numerous accolades from customers for exceptional taste and presentation of pastries, resulting in increased word-of-mouth referrals.

Education

B.S. in Business Administration -

Universidade Estácio de Sá
Rio de Janeiro, Brasil

Skills

  • Microsoft Office Suites
  • Oracle PeopleSoft
  • Workday Financials
  • Coupa
  • E-Ticketing
  • Fluent in Brazilian Portuguese
  • Accounts Payable
  • Research
  • Problem Solving
  • Organizational Skills
  • Customer Service
  • Account Reconciliation
  • Supplier Master Data
  • Attention to Detail
  • Data Management Proficiency
  • Data Security Protocols
  • Data Quality Assurance
  • Database Administration
  • SAP Master Data
  • Master Data Policies
  • Data Stewardship Practices
  • Microsoft Office proficiency
  • Data Governance Principles
  • Spreadsheet Management
  • Netsuite ERP

Languages

Portuguese
Native or Bilingual

Timeline

Supplier Master Data Specialist

Tesla
07.2022 - 04.2024

Entrepreneur

Marigold Artisanal Granola
05.2017 - 05.2020

Direct AP Senior Specialist

Whole Foods Market
11.2014 - 07.2022

Procurement Specialist

Whole Foods Market
10.2010 - 11.2014

Pastry Chef

Whole Foods Market
10.2006 - 10.2010

B.S. in Business Administration -

Universidade Estácio de Sá
Cristiane Diehl