Arthania Jackson
Walterboro,SC
Summary
I am a responsible and motivated individual who's ready to apply years of experience to your company. I bring excellent technical knowledge and time management skills along with the ability to handle challenging work task.
Overview
19
19
years of professional experience
Work History
Designer/Owner
Alafia Styles Design Studio
Walterboro, SC
01.2021 - 01.2023
- Developed and implemented innovative design solutions to resolve client problems.
Disabled
SSI
Walterboro, SC
04.2014 - 01.2021
Customer Service Representative
TMobile
Charleston, SC
04.2014 - 12.2016
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
Sr. Agent
Iqor/ OSI
North Charleston, SC
09.2003 - 04.2014
- Provided technical support to customers experiencing difficulties with products or services.
- Resolved escalated customer complaints by providing solutions that were satisfactory to both parties involved.
Education
Baking And Pastry Arts
Johnson And Wales University
Charleston, SC11-1998
High School Diploma -
Forest Hills High School
Marshville, NC06-1996
Skills
- Financial Planning
- Financial Tracking
- Data Entry
- Inbound and Outbound Calling
- Problem Resolution
- Multi-Task Management
- Critical Thinking
- Professional telephone demeanor
Timeline
Designer/Owner
Alafia Styles Design Studio
01.2021 - 01.2023
Disabled
SSI
04.2014 - 01.2021
Customer Service Representative
TMobile
04.2014 - 12.2016
Sr. Agent
Iqor/ OSI
09.2003 - 04.2014
Baking And Pastry Arts
Johnson And Wales University
High School Diploma -
Forest Hills High School
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