Arthanya Ratkay
Chicago,IL
Summary
Experienced restaurant server with over 6 years in the food service industry. Skilled in performing both server and host duties, delivering excellent customer service, multitasking in high-volume environments, and resolving customer concerns professionally. Known for being reliable, friendly, and detail-oriented.
Overview
8
8
years of professional experience
Work History
Server
Tuk Tuk Thai Isan Street Food
Chicago, IL
06.2023 - Current
- Demonstrated expertise in providing excellent customer service to a wide variety of guests in a busy restaurant.
- Performed both server and host duties during shifts.
- Greeted and seated guests while managing waitlists and reservations.
- Delivered food and beverages promptly while ensuring guest satisfaction.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Server
Dao Thai Restaurant
Chicago, IL
08.2017 - 05.2023
- Maintained cleanliness of dining area, adhering to health and safety regulations during service shifts.
- Trained new server team members on operational procedures and customer service expectations for consistency.
- Recorded food and drink orders and served customer requests to the highest standards.
- Made suggestions to customers based on preferences.
- Always mindful of sanitation and safety considerations when handling food.
Education
Bachelor of Science - Business Management
Khon Kaen University
Khon Kaen, ThailandSkills
Excellent customer service
Multitasking & time management
POS systems & cash handling
Problem solving
Teamwork & communication
Food Safety & Hygiene
Friendly and Outgoing Attitude
Timeline
Server
Tuk Tuk Thai Isan Street Food
06.2023 - Current
Server
Dao Thai Restaurant
08.2017 - 05.2023
Bachelor of Science - Business Management
Khon Kaen University