Arthur Adkins
Kroger
Wyandotte,MI
1
Certification
12
years of professional experience
Demonstrated expertise in managing diverse operational tasks, driving productivity and service excellence in customer-focused settings.
Work History
E-commerce Team lead
2 Years- Supervised a team of associates, ensuring smooth daily operations and providing training on picking, packing, and customer service.
- Managed order fulfillment processes, reducing errors and improving order accuracy.
- Handled customer interactions, resolved complaints, and ensured a positive shopping experience.
- Prioritized and delegated tasks to meet strict deadlines during peak shopping hours.
- Monitored inventory levels and worked with store departments to ensure product availability.
- Used handheld devices and Kroger’s internal systems for order management and fulfillment tracking.
- Quickly adapted to order changes, substitutions, and technical issues to minimize delays.
- Ensured adherence to food safety guidelines, company policies, and best practices.
Walmart OGP
2 Years- Efficiently shopped and assembled online grocery orders, ensuring accuracy, freshness, and adherence to customer specifications.
- Provided exceptional customer service to online grocery pickup customers, ensuring a smooth and positive experience.
- Delivered groceries to customers’ vehicles in a timely and courteous manner.
Target Team Member
1 Year 10 Months- Managed and maintained inventory for the Sporting Goods and Grocery departments, ensuring accurate stock levels, proper zoning, and adherence to planograms (product layout diagrams).
- Provided exceptional customer service to guests, assisting them with product inquiries and navigating the store.
- Operated a cash register at the front end, processing customer payments, resolving discrepancies, and ensuring till accuracy.
Deli Clerk
1 Year 8 Months- Prepared a variety of deli items, including rotisserie chicken, fried foods, and sliced meats, ensuring adherence to food safety and quality control standards.
- Provided exceptional customer service, assisting patrons in selecting deli products and answering their questions.
- Maintained a clean and organized deli department, adhering to company sanitation protocols and stocking procedures.
Assembly Line Worker
2 Years 6 Months- Efficiently assembled components, adhering to strict quality control standards and production quotas.
- Maintained a clean and safe work environment, following all safety protocols and procedures.
- Operated various tools and machinery effectively, ensuring smooth operation of the assembly line.
Subway Sandwich Artist
1 Year- Provided exceptional customer service to ensure a positive dining experience for all guests.
- Prepared sandwiches and salads efficiently, adhering to strict food safety and quality control standards.
- Maintained a clean and organized work environment, ensuring adherence to company hygiene regulations.
Subway Sandwich Artist
1 Year- Provided exceptional customer service to ensure a positive dining experience for all guests.
- Prepared sandwiches and salads efficiently, adhering to strict food safety and quality control standards.
- Maintained a clean and organized work environment, ensuring adherence to company hygiene regulations.
Education
High School Diploma
Skills
Supervising Experience
Sales
Team management
Meal Preparation
Leadership
Order Fulfillment
Meat Cutting
Food Safety
Quality Control
Customer service
Customer Service Experience
Kitchen Experience
Training & development
Shift management
Manufacturing
Merchandising
Retail Sales
Food Preparation
Food Service
Planograms
Computer operation
Food Handling
Communication skills
Cooking
Certification
Driver's License
Timeline
E-commerce Team lead
Kroger
06.2024 - 06.2026Read More
Walmart OGP
Walmart
06.2022 - 06.2024Read More
Target Team Member
Target
03.2020 - 01.2022Read More
Deli Clerk
Meijer
06.2018 - 02.2020Read More
Assembly Line Worker
Detroit Thermal Systems, LLC
06.2016 - 12.2018Read More
Subway Sandwich Artist
Subway
01.2015 - 01.2016Read More
Subway Sandwich Artist
Subway
01.2014 - 01.2015Read More
Downriver high school
High School Diploma
Read More